Arc Raiders ping heatmap/geofilter

[Randy37]

Hi,

I have a question regarding the ping heatmap and geofilter for Arc Raiders.

I´ve updated my XR500 to the latest firmware V2.3.4.148

Now I can choose from the ping heatmap Arc Raiders, but I´m able to ping only a server in Hong Kong. I´ve checked other games like Warzone or Battlefield 6 and its working for those. I´m from Slovakia/Europe. Please see the attached picture. What am I doing wrong?

My other issue is that when I´m trying to set the geo filter, I can´t see Arc Raiders on the game list. If I choose the Unreal Engine games, its not working.

If you need more info, please let me know.

Thank you in advance.

[Netduma Fraser]

You're not doing anything wrong, we'll just need to update it thats all - game servers don't respond to pings generally so we have to update quite often. Do this:

For the Geo-Filter:

1. Quit the application/game/client completely - including the game client from the System Tray - important!
2. Remove device from the Geo-Filter
3. If you're on PC then give it the PlayStation Device Type in the Device Manager
4. Resync from the Geo-Filter Map menu
5. Re-add the device to the Geo-Filter
6. Set up the Geo-Filter how you like
7. Wait 2 minutes
8. Boot up application/game/client

Then you'll be able to filter.