Rodolfo Lima Posted October 24, 2025 Posted October 24, 2025 Good afternoon, my R3 isn't connecting via PPPoE. I've already tested it on another IP address I have here, and it's working fine with DHCP, but the PPPoE connection isn't connecting! Is anyone else having this problem? Remember, I have two connections: one for the entire house with another carrier, and one just for the R3, which is connected via ONU in bridge mode. When I log in with my username and password, it doesn't connect. Any help?
Administrators Netduma Fraser Posted October 24, 2025 Administrators Posted October 24, 2025 Reboot the ONU, wait 2 minutes then reboot the R3, wait 4 minutes and then check if you get internet. If not, check if the bridge needs to be updated - if its set by IP address for example
Rodolfo Lima Posted October 24, 2025 Author Posted October 24, 2025 13 minutes ago, Netduma Fraser said: Reinicie a ONU, aguarde 2 minutos, reinicie o R3, aguarde 4 minutos e verifique se há internet. Caso contrário, verifique se a ponte precisa ser atualizada – se está definida por endereço IP, por exemplo. Voltou agora, obrigado.
Administrators Netduma Fraser Posted October 24, 2025 Administrators Posted October 24, 2025 Good to hear, thanks for the update! Rodolfo Lima 1
Rodolfo Lima Posted October 24, 2025 Author Posted October 24, 2025 Just now, Netduma Fraser said: Que bom ouvir isso, obrigado pela atualização! Eu que agradeço. Netduma Fraser 1
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