wifi issue

[Robert]

Hi i keep getting kicked from my 5ghz band to the 2.4ghz on my xbox series x this has only started happening over the past few months it never used to do this i boot the console up check everything and im on the 5 ghz start playing a game and it drops me on to the 2.4ghz some times it wont even put me on to the 5ghz it just loads the console up to the 2.4 nothing is different from when i installed the router from new except for this problem my games become unplayable with stuttering and delay could someone help me with this issue i have even tried reinstalling the last updated firmware again to see if that would fix the problem but it still does the same i have tried rebooting the router and reloading in but still the same thing keeps happening impraying its not an issue with the router i even reboot and reboot the console to see if theres a difference but it still keeps doing the same thanks.

R3_2025-10-14T19_04_59.999Z_logs.txt

[Netduma Fraser]

It will automatically switch you to the appropriate band based on need, higher bandwidth applications will use 5GHz and lower will use 2.4GHz mostly. If you want to have choice over which you connect to then you'll have to split the bands and connect to 5GHz specifically.

[Robert]

Hi Fraser thanks for getting back so quickly the router has never done anything like this before even with alot of connections going through it i have always remained on the 5ghz band and also the same when there's not alot going through it has only really started dropping my console more recently and when it happens it doesn't balance out i end up with the game sticking and juddering when i try to play i did put a copy of the logs for you to have a nosey at incase there was anything out of the ordinary as a say it's never been an issue previously.

[Netduma Fraser]

Well I can't speak to how it behaved previously, I can just tell you that it will automatically switch, based on necessity, things like speed, stability etc and the only way to pick is to split the bands and connect specifically to the one you want