Sp cant ping severs

[Paddy]

Hi I’m on the r3 and just got fiber into the new house,it’s working fine I think but as you can see from the pic attached it can’t ping the servers to bring up the metric line and details in realtime…is there something I can try to fix the issue? TIA

[Netduma Fraser]

Game servers don't always respond to pings, games like CoD actively block pings so we try to be clever to get around it but it's not always possible unfortunately. If we're able to improve upon it we will