Connectivity issues

[Declassied]

I am experiencing constant connectivity issues where the Wi-Fi and internet drop off for a couple of minutes and then come back. I've set the lease time to 168 hours, assigned static IPs to my main devices, and turned off IPv6.

Logs.txt

[Netduma Fraser]

What do you mean by constant, how often is it happening? At least from the limited log it looks like your public IP changed which caused it. What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode

[Declassied]

I was having this issue for a couple of months now and I thought that it was optimum dropping internet connection so I switched to Verizon for fiber internet and I opted out of getting a router with Verizon so I only have a modern with no router or WiFi capabilities. Also I have the r2 and as for how constant it happens sometimes it will be back to back and sometimes I’ll be fine for a week.

[Declassied]

Here’s the model for the modern ALCATEL-7342L.

[Netduma Fraser]

Do you require VLAN or PPPoE for a connection? I've given you Early Access so you can try that firmware and see if it works better for you

https://forum.netduma.com/forum/144-netduma-r2-early-access

[Declassied]

I'll try it out and let you know if it happens again. Also, i don't require a VLAN or PPPoE for connection.

[Netduma Fraser]

Good to know, keep us posted!

[Declassied]

Hey team,

 

I've been testing the beta for a while, and it initially resolved my issue. However, I am now experiencing a new problem where the Wi-Fi connectivity drops, but my PC still has internet access, which is wired directly by Ethernet. I've also noticed that I can't leave the Wi-Fi channel options set to automatic, as that causes additional issues with connectivity.

I have attached the logs from the latest occurrence.

R2_2025-09-26T20_29_02.817Z_logs.txt

[Netduma Fraser]

11 hours ago, Declassied said:

Hey team,

 

I've been testing the beta for a while, and it initially resolved my issue. However, I am now experiencing a new problem where the Wi-Fi connectivity drops, but my PC still has internet access, which is wired directly by Ethernet. I've also noticed that I can't leave the Wi-Fi channel options set to automatic, as that causes additional issues with connectivity.

I have attached the logs from the latest occurrence.

R2_2025-09-26T20_29_02.817Z_logs.txt 72.41 kB · 2 downloads

Split the bands and connect to 2.4/5GHz manually and use a WiFi analyzer to find the least congested channel and change to that, do you get more stability then?

[CaSpA]

@Netduma Fraser

The WiFi dropping constantly just happened to me this morning. All wired connections were still good but every wireless device would connect and disconnect repeatedly. From the router’s menu I rebooted and that seemed to solve the problem for now. Haven’t had this issue before but wanted to chime in that it also happened to me. 
 

I’ve attached the logs as I don’t consider myself as tech savvy anymore and I have no idea why it happened. I am on the latest update 4.0.645

 

 

R3_2025-09-30T14:46:25.747Z_logs.txt

[Netduma Fraser]

25 minutes ago, CaSpA said:

@Netduma Fraser

The WiFi dropping constantly just happened to me this morning. All wired connections were still good but every wireless device would connect and disconnect repeatedly. From the router’s menu I rebooted and that seemed to solve the problem for now. Haven’t had this issue before but wanted to chime in that it also happened to me. 

I’ve attached the logs as I don’t consider myself as tech savvy anymore and I have no idea why it happened. I am on the latest update 4.0.645

R3_2025-09-30T14:46:25.747Z_logs.txt 105.34 kB · 0 downloads

There isn't too much in the log really but if it does happen again please try the above suggestions and let us know how you get on 

[Declassied]

Hello team, 

 

I’ve tried the suggestions that you gave me and it ended up not solving the issue. I ended up doing a factory reset but that just made the problems worse, router would restart and the duma interface wouldn’t come out and started giving me errors, and I spent the whole day unplugging it and doing factory resets. In the end it came back and I was able to get the WiFi back up but the same issues occurred. At that point I have people in my house that rely on the WiFi for tv and their phones and devices so I ended up buying another router. I wanted to stick with duma until the end but the unreliability over these past few months pushed me to buy another router. For now it’ll sit in the box in the closet and maybe in the future I’ll revisit Dumas products.

[Netduma Fraser]

42 minutes ago, Declassied said:

Hello team, 

 

I’ve tried the suggestions that you gave me and it ended up not solving the issue. I ended up doing a factory reset but that just made the problems worse, router would restart and the duma interface wouldn’t come out and started giving me errors, and I spent the whole day unplugging it and doing factory resets. In the end it came back and I was able to get the WiFi back up but the same issues occurred. At that point I have people in my house that rely on the WiFi for tv and their phones and devices so I ended up buying another router. I wanted to stick with duma until the end but the unreliability over these past few months pushed me to buy another router. For now it’ll sit in the box in the closet and maybe in the future I’ll revisit Dumas products.

No worries, appreciate the feedback, worth checking again once we've done another early access firmware