XR700 This R-App is not loaded yet, please try again in a minute.

[Curtxr700]

Hi,

My XR700 gives me a plain screen with the pop up box with "This R-App is not loaded yet, please try again in a minute" I'm unable to get any further.

If I click ok I just get a loading circle and nothing happens.

Have tried factory reset, different computers, smart phones tablets etc and same issue.

Any ideas what I can try to resolve this?

Thanks

[Netduma Fraser]

Close the tab, reboot the router, wait 4 minutes then attempt access. Once you have access, on the System Information page go to the Rapp panel, click  change the retries to 5, reboot the router from the interface, close the tab, wait 4 minutes then see if it's more stable

[Curtxr700]

Same issue after doing what you suggested so cant progress to any system settings.

Also tried multiple factory resets yesterday.

Router will go through the set up wizard steps but once completed it gives the above issue when you try and load the router page.

[Netduma Fraser]

Download this firmware: https://forum.netduma.com/topic/51612-new-xr700-beta-firmware-33363

Then upgrade to it from 192.168.1.1/adv_index.htm and see if it works better after that

[Curtxr700]

Looks like the router got bricked doing this update.

Only the Lan ports light up now with cables plugged in and cant access the router.

Any way to recover or is it junk now?

[Netduma Fraser]

It's unlikely to have bricked it, give it a reboot, wait 4 minutes then attempt access, if you still can't then while connected to the router via a wired Windows PC, open command prompt, type ipconfig press enter and then post a screenshot of the results here please.

[Curtxr700]

Please see image attached

[Netduma Fraser]

Hold the Factory Reset button for 30 seconds then release, wait 4 minutes, then try accessing please and see if you can go through the setup wizard.