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Posted

Hi,

My XR700 gives me a plain screen with the pop up box with "This R-App is not loaded yet, please try again in a minute" I'm unable to get any further.

If I click ok I just get a loading circle and nothing happens.

Have tried factory reset, different computers, smart phones tablets etc and same issue.

Any ideas what I can try to resolve this?

Thanks

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Posted

Close the tab, reboot the router, wait 4 minutes then attempt access. Once you have access, on the System Information page go to the Rapp panel, click :menu change the retries to 5, reboot the router from the interface, close the tab, wait 4 minutes then see if it's more stable

Posted

Same issue after doing what you suggested so cant progress to any system settings.

Also tried multiple factory resets yesterday.

Router will go through the set up wizard steps but once completed it gives the above issue when you try and load the router page.

Posted

Looks like the router got bricked doing this update.

Only the Lan ports light up now with cables plugged in and cant access the router.

Any way to recover or is it junk now?

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