FC25 PING ISSUES

[FRR3GG]

Hello, for several days now it has been impossible to play matches in good conditions. Suddenly, the ping that appears on the heat map and in matches has risen considerably from 8-10 to 20-28.
Initially, I thought it was EA's fault and the migration to FC26, but that is absolutely not the case, as several friends with the same 1GB DIGI fibre connection have the same ping of 8-12.
So I understand that either there is a problem on my side with the configuration or software of R3, or it is on my provider's side (although my friends' data makes this option secondary).

I hope someone can tell me if there is a solution, as simply restarting the parameters does not change anything.

Photos-1-001.zip

 

[FRR3GG]

3 minutes ago, FRR3GG said:

Hello, for several days now it has been impossible to play matches in good conditions. Suddenly, the ping that appears on the heat map and in matches has risen considerably from 8-10 to 20-28.
Initially, I thought it was EA's fault and the migration to FC26, but that is absolutely not the case, as several friends with the same 1GB DIGI fibre connection have the same ping of 8-12.
So I understand that either there is a problem on my side with the configuration or software of R3, or it is on my provider's side (although my friends' data makes this option secondary).

I hope someone can tell me if there is a solution, as simply restarting the parameters does not change anything.

Photos-1-001.zip 4.29 MB · 3 downloads

 

 

[Netduma Fraser]

Do you get the same issue when bypassing the R3 and connecting directly to your ISP modem/router?

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode

Are ALL devices connected to the R3?

Have you entered your speeds into the router?

How have you setup Congestion Control?

How have you setup SmartBOOST?

What platform are you playing on and how is it connected, via ethernet or WiFi?

How have you setup the Geo-Filter?

[FRR3GG]

Thank you for your attention. I need some time to carry out various checks and post the results. I will continue with the thread tomorrow. Thank you.

[FRR3GG]

Hello, I will check the ISP router shortly. For now, these images show my current R3 settings.

 

I set the speeds myself (R3 does not detect 100%).

 

The connection is via PPPoE from the ONT to the R3.

 

Only my PC and PS5 are connected to the R3, both via Ethernet.

 

The rest of the settings are as shown in the images.

 

Initially, I always had a ping (both in heat map and geo filter) of between 6-10, sometimes also 16-17 in heat map, although in the game it was between 8-10.

 

I then made some changes to the smartboost configuration following a tutorial by a user who recommended reserving it for games (it is not easy to find an optimal configuration in this ecosystem, given the variability...).

 

I also changed the congestion control to 70-75, and you could say that it worked for a while... But for weeks now, the ping has been increasing on both the R3 interfaces and the game screen, and without checking if it looks different in the game with the ISP router, everything seems to indicate that something has been misconfigured or altered in the R3 settings, and I don't know how to efficiently undo it and check what it could be. It's still a bit of a hassle today (I've only been with Netduma for a year).

Another problem that has emerged over time is steady ping. Previously, I could connect to 2-3 out of every 7 matches, or sometimes more, but now 100% of the time it is unable to detect the server, and when it does, it does not seem to work at all.

 

Photos-1-001(4).zip

[FRR3GG]

At the moment, with the ISP router and DMZ active, the result is better. there is a variation of matches between 20 and 14-12, the match currently in play has been 14 and has remained constant at 8, making the match quite smooth to play without unrealistic and high speeds (with R3 in matches it is 22-26, with everything going at an ultra-fast and quite unrealistic unplayable speed), so even though not everyone is at 12-14, everything indicates that the R3 settings have been misaligned at some point.

[FRR3GG]

On 8/27/2025 at 11:02 AM, FRR3GG said:

At the moment, with the ISP router and DMZ active, the result is better. there is a variation of matches between 20 and 14-12, the match currently in play has been 14 and has remained constant at 8, making the match quite smooth to play without unrealistic and high speeds (with R3 in matches it is 22-26, with everything going at an ultra-fast and quite unrealistic unplayable speed), so even though not everyone is at 12-14, everything indicates that the R3 settings have been misaligned at some point.

Definitely with the ISP router ping is more normal: 14-8, and games feel smoother.

All seems like a problem with R3 config, that was broken at some point....

Any advice to return on better config, or directly try to restore??

Anyway, its possible to take part on beta test, the firm in beta test can improve that situation?? 

[Netduma Fraser]

4 minutes ago, FRR3GG said:

Definitely with the ISP router ping is more normal: 14-8, and games feel smoother.

All seems like a problem with R3 config, that was broken at some point....

Any advice to return on better config, or directly try to restore??

Anyway, its possible to take part on beta test, the firm in beta test can improve that situation?? 

I've added you to Early Access so you can try that https://forum.netduma.com/forum/151-netduma-r3-early-access/

If that doesn't improve I'd suggest a factory reset to start fresh, then if that doesn't work, have your ISP router handle PPPoE and connect the R3 to that and all devices to the R3 and see if it works better.