Jump to content

Dropped frames and low bitrate during streams


Recommended Posts

On 6/22/2025 at 12:03 AM, Netduma Fraser said:

Good to hear, thanks for the update!

Update

So I thought I found the fix when I was using the 2.5gig port on my hub even though I'm not on the package providing that port so I connected the router to a 1gig port which fixed the no internet issue. I then also read that when multi streaming using streamlabs, their servers take the single data then spread it out to the platforms meaning in my case I have to send out double the data so I put my bit rate to 16000. 3 hours of smooth streaming until it wasn't.

Link to comment
Share on other sites

  • Administrators

What platforms are you streaming to and in what resolution/FPS? Anything different between when you started streaming vs 3 hours later - e.g. more people in your home using the internet, hitting general peak time etc?

Link to comment
Share on other sites

4 minutes ago, Netduma Fraser said:

What platforms are you streaming to and in what resolution/FPS? Anything different between when you started streaming vs 3 hours later - e.g. more people in your home using the internet, hitting general peak time etc?

youtube and tiktok, 1920x1080 for youtube and 1080x1920 for tiktok both at 30fps and there is literally no difference between time starting and 3 hours later.

Link to comment
Share on other sites

  • Administrators
  • Are you using H.264 or HEVC?
  • Do you have Enforce streaming service bitrate limits enabled?
  • You mentioned you're now using Auto for Congestion Control but what percentages are the download/upload set to?
  • When streaming, is Traffic Prioritization actually triggerring?
  • I still think switching to the DMZ option may help
Link to comment
Share on other sites

6 hours ago, Netduma Fraser said:
  • Are you using H.264 or HEVC?
  • Do you have Enforce streaming service bitrate limits enabled?
  • You mentioned you're now using Auto for Congestion Control but what percentages are the download/upload set to?
  • When streaming, is Traffic Prioritization actually triggerring?
  • I still think switching to the DMZ option may help

I'm using my graphics card and all the settings are default apart from the bitrate and 70% congestion on both and yeah, loads of data being sent and received and finally, what exactly am I putting into DMZ?

Link to comment
Share on other sites

  • Administrators
40 minutes ago, The Honest Tiger said:

I'm using my graphics card and all the settings are default apart from the bitrate and 70% congestion on both and yeah, loads of data being sent and received and finally, what exactly am I putting into DMZ?

That's H.264 then I believe, in which case set the bitrate to 20000 then please and see how you go with that. This could be more of a fine tuning of the streaming settings rather than a router issue. Lots of data being sent and received but is it showing the red light to indicate the prioritization is active?

On 6/21/2025 at 6:13 PM, Netduma Fraser said:

take the VM out of modem mode, set the XR with a static/reserved IP on the VM, then set that in the DMZ

Link to comment
Share on other sites

2 hours ago, Netduma Fraser said:

That's H.264 then I believe, in which case set the bitrate to 20000 then please and see how you go with that. This could be more of a fine tuning of the streaming settings rather than a router issue. Lots of data being sent and received but is it showing the red light to indicate the prioritization is active?

Well after 2 hours, the only message I'm getting is from youtube asking me to use the recommended 6500 kbps and now that you mention it, no, no data has been sent or recevied.

Link to comment
Share on other sites

  • Administrators
On 6/25/2025 at 1:46 AM, The Honest Tiger said:

Well after 2 hours, the only message I'm getting is from youtube asking me to use the recommended 6500 kbps and now that you mention it, no, no data has been sent or recevied.

By that do you mean streaming is working to both with no packet loss?

Add the device with the Games Console service to Traffic Prioritization and also add another rule for port 443 for the device, remove any other rules you've made. If it's not being prioritized then Congestion Control also isn't being activated with it set to Auto so you can set that to Always and check again or make the rules to get it prioritizing so Congestion Control kicks in when streaming.

Link to comment
Share on other sites

4 hours ago, Netduma Fraser said:

By that do you mean streaming is working to both with no packet loss?

Add the device with the Games Console service to Traffic Prioritization and also add another rule for port 443 for the device, remove any other rules you've made. If it's not being prioritized then Congestion Control also isn't being activated with it set to Auto so you can set that to Always and check again or make the rules to get it prioritizing so Congestion Control kicks in when streaming.

Pretty much yeah but the problem just happened again now during stream with the settings you told me to do a few days ago with 20000kbps and I made a rule were every port is opened for my pc and it was active last night and even that didn't work. How can youtube not be receiving enough video for smooth streaming at 20000kbps??

Link to comment
Share on other sites

  • Administrators

Don't do every port because that could actually make it worse, it also bypasses Congestion Control completely. 

  1. Do it with the 2 rules I mentioned and Congestion Control set to Auto
  2. Remove the rules completely and set Congestion Control to Always

See if it works better one of these ways

Link to comment
Share on other sites

1 hour ago, Netduma Fraser said:

Don't do every port because that could actually make it worse, it also bypasses Congestion Control completely. 

  1. Do it with the 2 rules I mentioned and Congestion Control set to Auto
  2. Remove the rules completely and set Congestion Control to Always

See if it works better one of these ways

So I'm setting my PC up with the Games Console option then adding another rule for port 1 to 443 for source and 443 for destination?

Link to comment
Share on other sites

  • Administrators
3 minutes ago, The Honest Tiger said:

So I'm setting my PC up with the Games Console option then adding another rule for port 1 to 443 for source and 443 for destination?

Yes & not port 1 just port 443 source & destination for the same PC

Link to comment
Share on other sites

  • Administrators
1 hour ago, The Honest Tiger said:

What about the wireless setting? Also, am I applying this to WAN?

Normal for ethernet, you can set apply to WAN as well, if your ISP supports it then it may provide a benefit

Link to comment
Share on other sites

18 hours ago, Netduma Fraser said:

Normal for ethernet, you can set apply to WAN as well, if your ISP supports it then it may provide a benefit

So, an interesting development that I don't believe should have happened. With congestion set to auto and the 443 and console rules set, Traffic Prioritization was not activating but I managed a 3 hour stream with no issues. However, when I switch congestion to Always and removed those rules, I literally couldn't connect to any sort of server at all.

Link to comment
Share on other sites

  • Administrators
17 minutes ago, The Honest Tiger said:

So, an interesting development that I don't believe should have happened. With congestion set to auto and the 443 and console rules set, Traffic Prioritization was not activating but I managed a 3 hour stream with no issues. However, when I switch congestion to Always and removed those rules, I literally couldn't connect to any sort of server at all.

So no LED lighting up for the rules? Can you provide a screenshot of the rules just so I can double check please. 

When removed that makes more sense, you're gaming packets are getting queued behind the stream

Link to comment
Share on other sites

2 minutes ago, Netduma Fraser said:

So no LED lighting up for the rules? Can you provide a screenshot of the rules just so I can double check please. 

When removed that makes more sense, you're gaming packets are getting queued behind the stream

Nothing, no packets sent or received and I know how to set up the rules... auto congestion control, PC traffic prioritization set up as a games console and rule 443 set up for both source and end point but no LED.

Link to comment
Share on other sites

11 minutes ago, Netduma Fraser said:

So no LED lighting up for the rules? Can you provide a screenshot of the rules just so I can double check please. 

When removed that makes more sense, you're gaming packets are getting queued behind the stream

So I just started a stream, the LED showed for like 10 seconds then stopped for the gaming console rule but nothing for the rule 443 rule.

Link to comment
Share on other sites

  • Administrators

It's very bizarre it's not prioritizing with those rules. Check the IP on the PC itself then check the Device Manager on the router for the device you think it is, do the IPs match? 

Did you switch the VM hub to router mode and put the XR in its DMZ? 

Have you made any other settings changes for the PC such as putting it in the DMZ on the XR, setting Traffic Controller rules etc?

Link to comment
Share on other sites

9 minutes ago, Netduma Fraser said:

It's very bizarre it's not prioritizing with those rules. Check the IP on the PC itself then check the Device Manager on the router for the device you think it is, do the IPs match? 

Did you switch the VM hub to router mode and put the XR in its DMZ? 

Have you made any other settings changes for the PC such as putting it in the DMZ on the XR, setting Traffic Controller rules etc?

Yeah, the hub is in router mode with the router in DMZ, apart from that, I've made no other changes other than the ones you suggested but I undid when it didn't work.

Link to comment
Share on other sites

  • Administrators

Do the IPs match?

In WAN Settings on the XR set NAT to Open just to rule out any port issues.

If it's still not working well I'd suggest you try dual streaming with the PC directly connected to the VM (you'd have to disable the DMZ) and see if you get the same issues

Link to comment
Share on other sites

21 minutes ago, Netduma Fraser said:

Do the IPs match?

In WAN Settings on the XR set NAT to Open just to rule out any port issues.

If it's still not working well I'd suggest you try dual streaming with the PC directly connected to the VM (you'd have to disable the DMZ) and see if you get the same issues

Yeah my PC has a reserved IP as do all the devices and yeah I put that to open and I'll give that a try.

Link to comment
Share on other sites

5 hours ago, Netduma Fraser said:

Do the IPs match?

In WAN Settings on the XR set NAT to Open just to rule out any port issues.

If it's still not working well I'd suggest you try dual streaming with the PC directly connected to the VM (you'd have to disable the DMZ) and see if you get the same issues

Well I can stream to tiktok but youtube just buffers like crazy now.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...