Factory Reset Loop

[THE_DON_PABLO]

My netduma r2 has been stuck in a factory reset loop for the past few months now, not sure what has caused this to happen.
I have had my netduma in the same place since i bought it never moved it or disturbed it so i am not sure why this happening. 
Any time my netduma turns of or i reboot it, im greeted with the set up page everytime. 
I can also not upgrade the firmware to a older or newer version.
I am currently on 3.3.280 and tried to upgrade to 4.0 beta, it said something about CGI script timed out and trying to go a version below my current one would not work either it just sits on uploading the firmware file doing nothing. 
I am at a complete loss 

[Netduma Fraser]

It's likely going to the setup wizard because you're unplugging it from power, set it up, reboot it from the interface, wait 4 minutes and that will act as a hard save and should prevent that happening again. Also try upgrading directly after a reboot.

[THE_DON_PABLO]

I'm not unplugging it, its doing it even when rebooting through the interface, any time it looses power it forces a factory reset for some reason. 
It wont let me upgrade the firmware through my phone or browser, it just gets stuck on uploading. 

[Netduma Fraser]

Factory reset from the interface then access and try to upgrade as quick as you can and see if that works and whether it stops the wizard from starting on the new version

[THE_DON_PABLO]

I am trying to upgrade straight away after setting up the duma again but it just freezes uploading the file like its not doing nothing 

[Netduma Fraser]

If your ISP modem/router has WiFi, set it up so that it is in bridge or modem mode, you can also use the DMZ. Copy the WAN IP from the R2 (found on the System Information page) and enter it into the DMZ function on the ISP modem/router. Disable IPv6 in LAN/WAN on the R2 and enable remote support in Settings > Troubleshooting. Then post back here from a device connected to the R2 when you've done that and I'll see if the team can force an upgrade through for you on Monday.

Are you accessing the interface using a bookmark? It's possible you've saved the setup wizard URL as the bookmark

[Fairypusher]

I have a Bug after Update.
I connect the WAN from R2 to Lan1 from my Router with Internet.
After this the Setup from R2 found Internet and run DumaOS.

After that i can use PPPOE, PPPOE dont work right for me with Setup.

DumaOS dont start.

If your Dumaos dont start.

Now you can read the log.

192.168.77.1/adv_index.htm

[Netduma Fraser]

4 hours ago, Fairypusher said:

I have a Bug after Update.
I connect the WAN from R2 to Lan1 from my Router with Internet.
After this the Setup from R2 found Internet and run DumaOS.

After that i can use PPPOE, PPPOE dont work right for me with Setup.

DumaOS dont start.

If your Dumaos dont start.

Now you can read the log.

192.168.77.1/adv_index.htm

Please make your own topic and we can help you there. You can skip the connection part of the setup by going to advanced on the internet part of the wizard then skip. Then you can enter PPPoE in the main interface.