Ritchie1909 Posted May 10 Share Posted May 10 Last few nights have been really odd issues. Normally playing there is an authentication server that has to ping in Dublin (can't play without it etc I know) but allowing this doesn't normally force games nearby and I can filter as I please. Last night, this authentication server was showing as in Poland but was named "Dublin 1" or "2". Blocking this prevented me from playing. If I allowed it, it randomly forced me to play on polish servers. I normally force servers further so didn't want this. Tonight, same story but I also have a problem i faced a while ago too where regardless of settings. No filtering is working. All servers flashing white on startup despite strict mode etc. Have tried resyncing and logging out, everything off and on and no avail. Any help? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 10 Administrators Share Posted May 10 It's likely the server became mislocated and the "Polish" servers were also mislocated as well, if you can provide the ID of one of them I can double check. Do you have Geo-Latency enabled or have you put the device in the DMZ or made an Internet Rule to allow all traffic? Link to comment Share on other sites More sharing options...
Ritchie1909 Posted May 10 Author Share Posted May 10 36 minutes ago, Netduma Fraser said: It's likely the server became mislocated and the "Polish" servers were also mislocated as well, if you can provide the ID of one of them I can double check. Do you have Geo-Latency enabled or have you put the device in the DMZ or made an Internet Rule to allow all traffic? The ping suggests it is indeed Poland though. Also there are no actual game servers in Dublin. I think it is the two attached but will confirm if a different pings next time I'm on mate. No to the questions, I have forwarded ports but this hasn't affected it before. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 11 Administrators Share Posted May 11 Thanks for the IDs, they're both Irish servers and so should be allowed, they will be the authentication servers. Add them to your allow list and see where it then places you for a game. Link to comment Share on other sites More sharing options...
Ritchie1909 Posted May 11 Author Share Posted May 11 1 hour ago, Netduma Fraser said: Thanks for the IDs, they're both Irish servers and so should be allowed, they will be the authentication servers. Add them to your allow list and see where it then places you for a game. That makes it even more bizarre. Last night the filtering wasn't working at all but on Friday night I did allow or not set a rule for they servers. Filtering appeared to be working and although they were in Poland they looked on my duma app to be behaving just like the Dublin ones (white circle with a tick). However, I kept getting placed in games on polish servers. When the game connects/refreshed after a game I could see the usual orange triangles over all blocked servers but the game kept polish servers open despite me not allowing them Link to comment Share on other sites More sharing options...
Ritchie1909 Posted May 11 Author Share Posted May 11 Still not working today. Screenshot for reference. Strict mode on etc. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 11 Administrators Share Posted May 11 It looks like it could be a few things: You've added your device but filtering is toggled off Geo-Latency is enabled Ping Assist is enabled You apply the Geo-Filter after you've booted up the game or changed Geo-Filter settings when you're on the game without rebooting the game Link to comment Share on other sites More sharing options...
Ritchie1909 Posted May 11 Author Share Posted May 11 12 minutes ago, Netduma Fraser said: It looks like it could be a few things: You've added your device but filtering is toggled off Geo-Latency is enabled Ping Assist is enabled You apply the Geo-Filter after you've booted up the game or changed Geo-Filter settings when you're on the game without rebooting the game How would I see if filtering is toggled off? It's definitely not the other 3. I've not touched anything since it was working fine to prompt this change. Unrelated I assume too but I can't check ping heatmap for warzone or BO6 on that tab too. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 11 Administrators Share Posted May 11 Click on your device on the Geo-Filter and it will have the toggle there. You shouldn't be seeing any circles outside your radius at all which indicates you could connect to anything really No you'd have to go on the specific heatmap page Link to comment Share on other sites More sharing options...
Ritchie1909 Posted May 13 Author Share Posted May 13 On 5/11/2025 at 7:18 PM, Netduma Fraser said: Click on your device on the Geo-Filter and it will have the toggle there. You shouldn't be seeing any circles outside your radius at all which indicates you could connect to anything really No you'd have to go on the specific heatmap page I've restarted and toggled the geo-filter which has remedied the all server problem but it still continues to allow Polish servers. Any idea how to solve this? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 13 Administrators Share Posted May 13 The Polish servers I believe are actually mislocated and should be in Ireland (if you provide an ID of one I can check) which would make them authentication servers required for online play - you should see another server within your radius which is your game server Link to comment Share on other sites More sharing options...
Ritchie1909 Posted May 13 Author Share Posted May 13 10 minutes ago, Netduma Fraser said: The Polish servers I believe are actually mislocated and should be in Ireland (if you provide an ID of one I can check) which would make them authentication servers required for online play - you should see another server within your radius which is your game server They are mislocated as when I click them it says 15 ping (I'm 40ms from Warsaw). However, the game keeps putting me on Polish servers (40ms ping) despite it not being in my selected regions. The game starts searching at <43ms and jumps to <100ms which is give or take how far the servers I want to play on actually are. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 13 Administrators Share Posted May 13 Can you give me one of those IDs please? Could you also show me what you see on the map when that happens please? Link to comment Share on other sites More sharing options...
Ritchie1909 Posted May 13 Author Share Posted May 13 8 minutes ago, Netduma Fraser said: Can you give me one of those IDs please? Could you also show me what you see on the map when that happens please? I actually can't provide an id as it doesn't show on the map. Only the misplaced authentication server. However, my in game ping is 40-45 which is for Warsaw. The app shows as if I'm connected to a US game server but I absolutely am not as the in game ping is far too low. When this was working just last week, the game would start searching from the ping appropriate to my geofilter. It's as if that authentication server being misplaced is allowing other Warsaw servers to connect. Just played a game there that appeared on my app as attached. My in game ping was 43ms and I'm located in Scotland. The game connected to a lobby before broadening the search beyond <60ms. It's really bizarre. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 13 Administrators Share Posted May 13 You can swipe up on the bottom window and it should reveal the ID. That will be the auth server so that's fine, the US server is the host based on the icon but that could be mislocated also, if you get the ID (can swipe if needed) I can check Link to comment Share on other sites More sharing options...
Ritchie1909 Posted May 13 Author Share Posted May 13 2 hours ago, Netduma Fraser said: You can swipe up on the bottom window and it should reveal the ID. That will be the auth server so that's fine, the US server is the host based on the icon but that could be mislocated also, if you get the ID (can swipe if needed) I can check I do appreciate all the help by the way! I doubt that there would be so many mislocated servers in the US locations though as every game I get polish servers despite not having it in my zones? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 13 Administrators Share Posted May 13 No worries! There can be, depends how out of date the cloud has become/how much they've changed servers, getting the ID should tell me more. It could also be that one of the polish servers you've allowed isn't an auth server and is actually a game server - if you allowed more than the two servers I checked then let me know the IDs and I can check that too. Link to comment Share on other sites More sharing options...
Ritchie1909 Posted May 14 Author Share Posted May 14 14 hours ago, Netduma Fraser said: No worries! There can be, depends how out of date the cloud has become/how much they've changed servers, getting the ID should tell me more. It could also be that one of the polish servers you've allowed isn't an auth server and is actually a game server - if you allowed more than the two servers I checked then let me know the IDs and I can check that too. I'll try to do this at the weekend when I'm next on. Should it be allowing servers nearby a mislocated one though? Feel like this still doesn't really explain why I keep getting connected to polish servers. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 15 Administrators Share Posted May 15 What I mean is you may have allowed a server showing in poland that wasn't an actual authentication server but a polish game server in which case it would get you on those servers more often. Once I can check IDs we can get it cleared up and should be a better experience Link to comment Share on other sites More sharing options...
Ritchie1909 Posted May 16 Author Share Posted May 16 On 5/15/2025 at 3:19 PM, Netduma Fraser said: What I mean is you may have allowed a server showing in poland that wasn't an actual authentication server but a polish game server in which case it would get you on those servers more often. Once I can check IDs we can get it cleared up and should be a better experience I have no servers allowed in Poland. Connected to a polish one in a game now and this is the server the app says I'm connected to for the game. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 16 Administrators Share Posted May 16 This one is a Google server in Switzerland so definitely mislocated, we can correct that Link to comment Share on other sites More sharing options...
Ritchie1909 Posted May 16 Author Share Posted May 16 1 minute ago, Netduma Fraser said: This one is a Google server in Switzerland so definitely mislocated, we can correct that Ahh ideal! Think there is loads of them for what it's worth mate as I'm consistently getting 40ms ping but marked as USA. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 16 Administrators Share Posted May 16 Any you come across just throw the ID over and we can sort them Link to comment Share on other sites More sharing options...
Ritchie1909 Posted May 16 Author Share Posted May 16 3 minutes ago, Netduma Fraser said: Any you come across just throw the ID over and we can sort them I'll do my best but it'll be a mammoth task haha Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 16 Administrators Share Posted May 16 No worries, we should be able to determine a range if provided with a few and then blanket change them Link to comment Share on other sites More sharing options...
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