XR1000 - ping heatmap and Geo location not working

[Croocodillul]

I receive each time I try to acces the GEO filter or ping heatmap the erorrs:

 

[url=https://ibb.co/RTJgWyCc][img]https://i.ibb.co/k2PGF1hX/Screenshot-2025-04-28-194940.png[/img][/url]

 

I'm an infinite loop of errors: uncaught error, rapp not loaded yet. etc.

 

I did tried all the solutions that were on forrums before writing here. It is doing this with every firmware.

 

I'm on chrome, but is doing the same thing on my macbook with safari.

[Netduma Fraser]

On the System Information page go to the Rapp panel, click the 3 lines option menu and change the retries to 5, reboot the router from the interface, wait 4 minutes then access and see if it loads please.

Also:

• Disable Armor
• Ensure the browser isn't forcing HTTPS for the interface

[Croocodillul]

I did a downgrade to XR1000 1.0.0.58_1.0.44, but now I have the following error on GEO FILTER:

 

Armor is not active.

 

Uncaught TypeError: Cannot read properties of undefined (reading 'setTour')

[Netduma Fraser]

That may be an error caused by Adblocker on your browser, disable that for the interface and then refresh

[Croocodillul]

It autoupdated last night to last fw and now it seems everthing is working.

[Netduma Fraser]

9 hours ago, Croocodillul said:

It autoupdated last night to last fw and now it seems everthing is working.

That's good to hear, thanks for the update!