R1 user to R2 user- Never changed up routers

[NeoVIrus]

I need help. this happened to me on my R1 and has been plaguing my family for the past 9 months. haven't made a post on here as I couldn't manage to log in to this forum. 

Attached is my Log files.. All the R2 does is constantly D/C my family from the internet every hour. Please help.

log-1744414781159.txt log-1745623561950.txt

[Netduma Fraser]

You can always email or contact us on social media at any time. It looks like it's running out of memory which is very unusual, can you let me know exactly what settings you have changed/adjusted on the router please?

[NeoVIrus]

This has been our problem for a Very longtime now. Nothing changed on the router other than the QOS options within the DumaOS has been reconfigured.

To remedy this, we have been reboot8ng the router. 

[Netduma Fraser]

Doesn't necessarily matter about what has changed but what have you had set from the start. What kind of internet usage is there? Is there any pattern you can discern apart from every hour? What is the model of the modem/router the R2 is connected to and how have you set that to ensure all traffic flows to the R2? E.g R2 in its DMZ, modem/bridge mode

Are ALL devices connected to the R2?

What firmware version are you on?

[NeoVIrus]

Modem: Verizon Fios G-211M-C

This device does not have any wifi/router technology. R2 is connected directly into this modem. Therefore all traffic is routed to the R2.

This R2 DMZ, modem/bridge mode.  haven't really tried this , have to google this.

Firmware Version: 3.3.280
 

[NeoVIrus]

Me sad  long time.

[Netduma Fraser]

I've given you Early Access, upgrade to that and see if the issue still occurs please https://forum.netduma.com/forum/144-netduma-r2-early-access/

[NeoVIrus]

HOOOO LEEEEEE  This 4.0 is amazing afaik, this is leaps from the old Jaguar UI we've come from back on R1 early access 

Keeping this thread open for a few days; expect my update 😈

[NeoVIrus]

This update has resolved all of my issues. 

Fraser thank you for helping out. Glad to still see you and Netduma still going strong! Always had faith in the Netduma product as I have been here since Early Access R1. 

The performance upgrade is amazing!! TY

[Netduma Fraser]

That's really great to hear, thanks a lot for the update!