Disconnect Issue

[mertocarlo]

i have a same problem keep disconectin and very slow internet

 

[Netduma Fraser]

4 hours ago, mertocarlo said:

i have a same problem keep disconectin and very slow internet

 

Could you make a new topic please? It will start to get very confusing helping 3 people in one topic. In that topic please provide the answers to these questions:

• What is the model of the modem/router the R2 is connected to and how have you set that to ensure all traffic flows to the R2? E.g R2 in its DMZ, modem/bridge mode
• Are ALL devices connected to the R2?
• What are the speeds you pay for/receive? 
• Have you entered those speeds into the router?
• How have you setup Congestion Control?
• Are ALL devices disconnecting?
• How often does it occur?
• When did it start happening? - After changing settings, adding/removing something from your physical setup?
• Grabbing the log from the System Information page when it happens would also be very helpful

[mertocarlo]

log-1745093991559.txt i have netduma r2 and ist in dmz mode . Google pages open vervy slow and randomly disconecting

[mertocarlo]

its happened again log-1745094470115.txt

[mertocarlo]

1i use huawei LG8245X6-50 modem it is connetted to my R2 i use dmz

2 yes all devices connected

3i have 100 mbps download 20 upload  internet speed

4yes i enter these speed in to modem

5i did congestion control always set to download 50 upload to 14 mbps speeds

6yes all devices disconecting

7randomly happened at least 4-5 times in the day

8 its happened last couple of week i moved my home to another i use new internet and modem

 

LG8245XLG8245X6-506-50LG8245X6-50

LG8245X6-50

[Netduma Fraser]

As you didn't make a new topic I've made one for you, please keep responses in this topic now.

I've given you Early Access, you can find the firmware here: https://forum.netduma.com/forum/144-netduma-r2-early-access/

Please upgrade to it, wait for it to be completed fully (wait 5 minutes after you upload the firmware) then factory reset the router and monitor to see if you get the same issue.

[mertocarlo]

i gonna try v4.0.258 . is there a problem about wan settings ? because if ı connect to cable to lan ports its work perfect

[Netduma Fraser]

No sure what you mean but WAN should work just fine