bycango Posted April 15 Share Posted April 15 ping heatmap and E FOOTBALL servers are not visible. what could be the problem. other matches are visible but E FOOTBALL is not visible Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 15 Administrators Share Posted April 15 Please resync the cloud from the Ping Heatmap menu and then the servers should ping correctly Link to comment Share on other sites More sharing options...
bycango Posted Wednesday at 08:50 AM Author Share Posted Wednesday at 08:50 AM I tried it again, same problem Link to comment Share on other sites More sharing options...
bycango Posted Wednesday at 08:52 AM Author Share Posted Wednesday at 08:52 AM I can't see e-football ping values in any way Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted Thursday at 02:26 PM Administrators Share Posted Thursday at 02:26 PM Could you resync the cloud and then immediately grab the logs from the System Information page please? Link to comment Share on other sites More sharing options...
bycango Posted Saturday at 08:18 AM Author Share Posted Saturday at 08:18 AM I cleared the cloud. These are daily Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted Saturday at 05:09 PM Administrators Share Posted Saturday at 05:09 PM Thank you, I'll have to check with the team if it's applying to DumaOS 3.3 correctly Link to comment Share on other sites More sharing options...
bycango Posted Sunday at 09:50 AM Author Share Posted Sunday at 09:50 AM Thank you, I'm waiting. This is very annoying. I bought this modem for e-football. But since I couldn't see the ping, it was pointless. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted Sunday at 05:01 PM Administrators Share Posted Sunday at 05:01 PM 7 hours ago, bycango said: Thank you, I'm waiting. This is very annoying. I bought this modem for e-football. But since I couldn't see the ping, it was pointless. You can still see the ping on the Geo-Filter when you're in a game Link to comment Share on other sites More sharing options...
bycango Posted 14 hours ago Author Share Posted 14 hours ago I can't see it because there is no e-football option Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted 13 hours ago Administrators Share Posted 13 hours ago Your router auto-upgraded, you'll need to re-upgrade to the beta and then it will appear on the Geo-Filter: https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/ Alternatively follow these steps and it will work despite not being specifically selected: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Link to comment Share on other sites More sharing options...
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