hehzrsn Posted March 15 Share Posted March 15 All lights for connected equipment will be on for approximately 10 seconds and then then they all go out/dim and the connection drops. I’ve tried restarting both of my routers and nothing seems to work. The only way I am able to get online is by hooking up to the first router which bypasses the R2. Is their anything I can do? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 15 Administrators Share Posted March 15 Are you able to access the interface when it disconnects? If so, could you grab the logs from the System Information page when it happens please? Link to comment Share on other sites More sharing options...
hehzrsn Posted March 15 Author Share Posted March 15 I’m not able to access the os interface. I was also looking at purchasing at R3 but it doesn’t allow me to complete purchase. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 15 Administrators Share Posted March 15 What do you see when you try to access? When it happens while connected to the router via a wired Windows PC, open command prompt, type ipconfig press enter and then post a screenshot of the results here please. Does it show an error when trying to purchase? Link to comment Share on other sites More sharing options...
hehzrsn Posted March 15 Author Share Posted March 15 Yes it shows an error when trying to purchase Link to comment Share on other sites More sharing options...
hehzrsn Posted March 15 Author Share Posted March 15 It’s says “something went wrong” no active order Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 15 Administrators Share Posted March 15 Could you try in an incognito window please and see if that works Link to comment Share on other sites More sharing options...
hehzrsn Posted March 15 Author Share Posted March 15 Finally got order to go through on my pc, would not go through on my phone Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 15 Administrators Share Posted March 15 Glad to hear it and thanks for the report, we can look into that Link to comment Share on other sites More sharing options...
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