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R3 - Business VPN / Efootball disconnected


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Hello,

Yesterday, the Netduma R3 arrived. I configured my ISP router in bridge mode and managed to connect the R3 to the internet via PPPoE.

Unfortunately, I am experiencing the following issues:

  1. I am unable to access the VPN (Checkpoint Mobile Client) from my work PC. During the two-factor authentication process, a page with a 400 error appears. I thought it might be a port forwarding issue, so I tried putting the PC’s IP in the DMZ, but the problem persists. If I use my smartphone as a hotspot, connect to the VPN from my PC, and then switch back to R3 after authentication, the tunnel works correctly. So, I assume it's an authentication process issue.

  2. When playing eFootball on my PS5 (with the geo-filter properly configured to play mainly on German servers), at the end of each match, when the game should return to the home screen, a loading screen appears, and then I receive a connection-related loss.I noticed that the same issue occurs, for example, when I enter my team’s section and then try to return to the main screen. 

edit: I tried disabling the geo filter and tried entering other games, but the problem persists.

Could you please help me?

Thank you very much.

Immagine 2025-03-12 082148.png

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