Mpowa Posted March 6 Share Posted March 6 I recently update to the latest firmware and kept getting disconnect from a wired connection. I done a factory reset and the issue is still there. I don’t have any issue with my other devices. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 7 Administrators Share Posted March 7 What is the specific device that is disconnecting? How often is it happening? How long does the disconnect last for - does it reconnect itself or do you have to reboot to restore? Link to comment Share on other sites More sharing options...
Mpowa Posted March 7 Author Share Posted March 7 Ps5. It disconnects for a second then connects back up itself. Sometimes happens a few times in the space of 10 seconds. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 7 Administrators Share Posted March 7 Is this specifically when in a game or on the dashboard or any time? Does it say that LAN cable disconnected message when it happens? Do you get the same issue if you connect it via WiFi? Link to comment Share on other sites More sharing options...
Mpowa Posted March 7 Author Share Posted March 7 Happens when in game. I’m not connected by WiFi only Ethernet. It’s says lan cable disconnected, then quickly it will re-connect. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 7 Administrators Share Posted March 7 I understand you're connected via ethernet but if you could connect via WiFi and see if the same issue happens please Also try with a different/new ethernet cable Link to comment Share on other sites More sharing options...
Mpowa Posted March 7 Author Share Posted March 7 I used a new cable before hand. Switched to WiFi and the problem has disappeared. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 7 Administrators Share Posted March 7 Okay re-plug in and ensure both ends firmly click in place and try again. I have heard that the PS5 ethernet port isn't as snug as it should be, make it wobble, is it looser than it should be? Link to comment Share on other sites More sharing options...
Mpowa Posted March 10 Author Share Posted March 10 I’ve ordered a fresh cable. Will see if that sorts it out. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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