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Netduma 3 sconnesso


miki7786
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What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode

What firmware version are you on?

Is it all devices or specific?

Ethernet or WiFi?

Any patterns as to when it happens?

Does it reconnect itself or do you need to reboot? How long do you wait before rebooting if that is required?

Could you provide the logs when it happens please?

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Unplug the router from power for 10 minutes, plug in, then wait 4 minutes then hold the reset button for 30 seconds, then wait 4 minutes before accessing the interface. If you can also provide the answers to the other questions as well that would be really helpful

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What do you actually see when trying to access, can you provide a screenshot please? While connected to the router via a wired Windows PC, open command prompt, type ipconfig press enter and then post a screenshot of the results here please.

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  • 2 weeks later...
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You're on the setup wizard still, you won't be able to access it properly/get internet until you complete it. If you're not getting internet which is why you've gone into the Advanced WAN settings just skip it, complete the rest of the wizard then change whatever you need to to get internet on the main interface

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  • 1 month later...

il mio netduma  r3 non funziona  più, mi spiego, ho eseguito tutta la procedura di reset sopra elencata, lho messo a cascata con il router principale, cosi funziona, ma se lo collego direttamente al cavo lan niente, non riesco ad entrare nel router

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  • 2 weeks later...
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You said previously it was directly connected to fiber but now you've setup presumably the ISP modem/router in cascade - what model is that router please? When you set it in cascade did you then remove the PPPoE details from the R3 - you would need to. What is the IP address to access your ISP modem/router? I will need to know more about your physical setup and settings changes before I can make a determination on the cause, right now the information provided is a little confusing. 

A replacement would be possible if the router is faulty, outside of that, as a lawyer then you know you're outside the return period.

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