miki7786 Posted February 28 Share Posted February 28 Continue sconnessioni , ha funzionato per due giorni poi più niente Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 28 Administrators Share Posted February 28 What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode What firmware version are you on? Is it all devices or specific? Ethernet or WiFi? Any patterns as to when it happens? Does it reconnect itself or do you need to reboot? How long do you wait before rebooting if that is required? Could you provide the logs when it happens please? Link to comment Share on other sites More sharing options...
miki7786 Posted February 28 Author Share Posted February 28 Non riesco nemmeno a resettarlo , Link to comment Share on other sites More sharing options...
miki7786 Posted February 28 Author Share Posted February 28 Collegato direttamente alla fibra , con indirizzo Pooe, funzionava benissimo , ma da ieri niente , non mi permette nemmeno di entrare nel router Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 28 Administrators Share Posted February 28 Unplug the router from power for 10 minutes, plug in, then wait 4 minutes then hold the reset button for 30 seconds, then wait 4 minutes before accessing the interface. If you can also provide the answers to the other questions as well that would be really helpful Link to comment Share on other sites More sharing options...
miki7786 Posted February 28 Author Share Posted February 28 Non funziona, posso fare un reso o una sostituzione???? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 28 Administrators Share Posted February 28 What do you see when trying to access exactly? What device/how are you accessing? Link to comment Share on other sites More sharing options...
miki7786 Posted February 28 Author Share Posted February 28 Si accendono tutte le luci ,tranne quella di internet e non riesco ad entrare nemmeno nel router, non si apre nemmeno l'interfaccia per entrare nel router Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 28 Administrators Share Posted February 28 What do you actually see when trying to access, can you provide a screenshot please? While connected to the router via a wired Windows PC, open command prompt, type ipconfig press enter and then post a screenshot of the results here please. Link to comment Share on other sites More sharing options...
miki7786 Posted March 9 Author Share Posted March 9 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 9 Administrators Share Posted March 9 You're on the setup wizard still, you won't be able to access it properly/get internet until you complete it. If you're not getting internet which is why you've gone into the Advanced WAN settings just skip it, complete the rest of the wizard then change whatever you need to to get internet on the main interface Link to comment Share on other sites More sharing options...
miki7786 Posted March 9 Author Share Posted March 9 Sono riuscito a collegarmi ha funzionato per 30 minuti poi più niente adesso non riesco nemmeno più ad entrare nel router Link to comment Share on other sites More sharing options...
miki7786 Posted March 9 Author Share Posted March 9 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 9 Administrators Share Posted March 9 You're using the setup URL, use this link and see if you can access http://192.168.77.1 Link to comment Share on other sites More sharing options...
miki7786 Posted April 26 Author Share Posted April 26 il mio netduma r3 non funziona più, mi spiego, ho eseguito tutta la procedura di reset sopra elencata, lho messo a cascata con il router principale, cosi funziona, ma se lo collego direttamente al cavo lan niente, non riesco ad entrare nel router Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 26 Administrators Share Posted April 26 What do you mean if you connect it directly to the LAN cable you can't access? Do you mean R3 LAN to modem WAN or a device to R3 LAN? Link to comment Share on other sites More sharing options...
miki7786 Posted May 7 Author Share Posted May 7 Se metto il router a cascata non riesco ad entrarci, e non posso utilizzarlo.Se utilizzo il router da solo, mi funziona per 2-3 giorni poi amen Possibile un reso ??? Altrimenti intraprendo una causa legale , essendo io un avvocato. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 8 Administrators Share Posted May 8 You said previously it was directly connected to fiber but now you've setup presumably the ISP modem/router in cascade - what model is that router please? When you set it in cascade did you then remove the PPPoE details from the R3 - you would need to. What is the IP address to access your ISP modem/router? I will need to know more about your physical setup and settings changes before I can make a determination on the cause, right now the information provided is a little confusing. A replacement would be possible if the router is faulty, outside of that, as a lawyer then you know you're outside the return period. Link to comment Share on other sites More sharing options...
miki7786 Posted May 9 Author Share Posted May 9 Il modello del router è un Fritz box 7530, PPPoE dettagli rimossi, ip router le posto un immagine Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 9 Administrators Share Posted May 9 Okay so have the fritz in its router mode so it handles PPPoE, put the R3 WAN IP (found either on the fritz device list or the R3 WAN Settings page) into the exposed host on the fritz. Then with PPPoE removed from the R3 see if you can access it reliably. Link to comment Share on other sites More sharing options...
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