Failed to join lobby

[Gallgher x 11]

Hi,

For some reason, I'm just unable to play solo games of zombies. I keep getting the "failed to join lobby" error message over and over. Yet, I can actually load into online matches which is really weird. I know the issue is with my R1 router because I've tried plugging my wire directly in the modem and I'm also able to play on mobile data. Any idea why this is happening? BTW, I always use a wired connection and my internet is perfectly fine 

[Netduma Fraser]

Disable the Geo-Filter, are you able to connect then?

[Gallgher x 11]

by that, do you mean checking off these boxes Peer Ping, Auto Ping Host, Kilometres, Strict Mode etc.? Because I've just done that and it's not working

[Netduma Fraser]

No actually disabling the filtering option/remove the device from the Geo-Filter

[Gallgher x 11]

 

2 hours ago, Netduma Fraser said:

No actually disabling the filtering option/remove the device from the Geo-Filter

Is this in the settings?

[Netduma Fraser]

Should be at the top of the page where your device is, delete the device or switch to spectating mode

[Gallgher x 11]

3 hours ago, Netduma Fraser said:

Should be at the top of the page where your device is, delete the device or switch to spectating mode

I've disabled it and it's still not working

[Netduma Fraser]

Can you provide a screenshot of the Geo-Filter page please?

[Gallgher x 11]

On 2/21/2025 at 4:32 PM, Netduma Fraser said:

Can you provide a screenshot of the Geo-Filter page please?

[Netduma Fraser]

Are you actually playing on the Wii? 

You're on a very old firmware that isn't really supported, best to upgrade to this version: https://forum.netduma.com/topic/35821-new-r1-firmware-30207/ which is more current

[Gallgher x 11]

4 hours ago, Netduma Fraser said:

Are you actually playing on the Wii? 

You're on a very old firmware that isn't really supported, best to upgrade to this version: https://forum.netduma.com/topic/35821-new-r1-firmware-30207/ which is more current

No, idk why that setting is on and I don't know how to disable it. I'm playing on Xbox Series

[Netduma Fraser]

I'd highly recommend upgrading and then you won't need to worry about that

[Gallgher x 11]

3 hours ago, Netduma Fraser said:

I'd highly recommend upgrading and then you won't need to worry about that

I just did that. I still can't play. Also idk why this menu is like that

 

[Netduma Fraser]

Factory reset now, it's a big change from the previous version, then setup and see if you get the same issue

[Gallgher x 11]

On 2/24/2025 at 10:11 AM, Netduma Fraser said:

Factory reset now, it's a big change from the previous version, then setup and see if you get the same issue

So, I tried doing that and I'm still getting the same issue. Also, I don't think I've mentioned it, but this issue only started happening after an update of the game

[Netduma Fraser]

Right click the page, then go to Inspect (Element), on the window that appears click on the Network tab. Then click the checkbox to disable cache. Then click and hold the browser refresh button, and click Empty Cache and Hard Reload (just click the button normally if this doesn't appear). Then see if it loads correctly please.

[Gallgher x 11]

2 hours ago, Netduma Fraser said:

Right click the page, then go to Inspect (Element), on the window that appears click on the Network tab. Then click the checkbox to disable cache. Then click and hold the browser refresh button, and click Empty Cache and Hard Reload (just click the button normally if this doesn't appear). Then see if it loads correctly please.

You mean on the web interface? I'm trying to connect with my old username and password but it's not working. Also tried the default login "admin" and "password".

[Netduma Fraser]

Yes that's correct, in that case hold the reset button in the back of the router for 30 seconds, release, wait 4 minutes then access and go through the wizard

[Gallgher x 11]

1 hour ago, Netduma Fraser said:

Yes that's correct, in that case hold the reset button in the back of the router for 30 seconds, release, wait 4 minutes then access and go through the wizard

I did the factory reset but I never got a wizard to pop up.

[Netduma Fraser]

What do you see when you try to access?

[Gallgher x 11]

14 minutes ago, Netduma Fraser said:

What do you see when you try to access?

[Netduma Fraser]

If you've done the reset then admin / password should now allow you in

[Gallgher x 11]

1 minute ago, Netduma Fraser said:

If you've done the reset then admin / password should now allow you in

It doesnt for some reason. I tried the username and password I had set up before and that aint working either

[Netduma Fraser]

It is case/space sensitive so make sure there aren't any spaces/its all lowercase. Download the DumaOS app on your phone, are you able to login that way?

[Gallgher x 11]

1 hour ago, Netduma Fraser said:

It is case/space sensitive so make sure there aren't any spaces/its all lowercase. Download the DumaOS app on your phone, are you able to login that way?

I will try the app