High packet loss experienced on Valorant

[theblureffect]

Good day

I've been experiencing high packetloss on Valorant these past few weeks and I'm in contact with the owner of my isp. If possible, he needs ip addresses of the valorant servers in Cape Town South Africa and ports they use. Is there maybe an email address that we can contact the Netduma team on or can I just link him up to the forum? Will netduma be willing to share this? We just need to figure out if this is isp related or netduma related.

 

Below a few screenshots of packetloss experienced.

 

 

[Netduma Fraser]

So a couple of things, without knowing how many packets are being sent during a game/what the packet loss percentage is I couldn't say if that number is super high, super low or anywhere in between. I would suggest looking at anything that has changed recently such as installing one of those tracker apps for the game or changing your physical network setup/settings.

We don't have the IPs to hand but if you provide us some of the IDs you see for the server on the Geo-Filter I can give you the IPs.

[theblureffect]

51 minutes ago, Netduma Fraser said:

So a couple of things, without knowing how many packets are being sent during a game/what the packet loss percentage is I couldn't say if that number is super high, super low or anywhere in between. I would suggest looking at anything that has changed recently such as installing one of those tracker apps for the game or changing your physical network setup/settings.

We don't have the IPs to hand but if you provide us some of the IDs you see for the server on the Geo-Filter I can give you the IPs.

No physical network setup or settings changed. I'm aware that the tracker apps are causing the packet loss on pc, but I'm playing on console, Xbox. Okay I was under the impression that you might have the server ip's and ports stored on the cloud, how else would the ping heatmap know what to ping? Anyway I will get the ID's later when I play, hopefully I will connect to most of the servers in the cluster. I will look through the ip's I can get from stats for nerds at the smartboost server and compare with those you give me.

Thank you for the assistance.

[Netduma Fraser]

11 minutes ago, theblureffect said:

No physical network setup or settings changed. I'm aware that the tracker apps are causing the packet loss on pc, but I'm playing on console, Xbox. Okay I was under the impression that you might have the server ip's and ports stored on the cloud, how else would the ping heatmap know what to ping? Anyway I will get the ID's later when I play, hopefully I will connect to most of the servers in the cluster. I will look through the ip's I can get from stats for nerds at the smartboost server and compare with those you give me.

Thank you for the assistance.

I don't have easy access to the information, also in some cases the actual game server IP may not be used to generate that information so wouldn't necessarily be a reliable source.

Yes that's also another method you could use.

[theblureffect]

2 hours ago, Netduma Fraser said:

I don't have easy access to the information, also in some cases the actual game server IP may not be used to generate that information so wouldn't necessarily be a reliable source.

Yes that's also another method you could use.

Hi @Netduma Fraser

These are the server id's I could gather:

3VKDE6

RK5G79

1CLYL2

1CM27R

3VKDE6

 

Would you be able to assist with ip's then I can compare with the ip's i got from stats for nerds?

[Netduma Fraser]

Here you are:

4.221.228.183
99.83.193.69
4.221.210.86
13.248.235.206

[theblureffect]

6 minutes ago, Netduma Fraser said:

Here you are:

4.221.228.183
99.83.193.69
4.221.210.86
13.248.235.206

Thanks Fraser!