TitaayZ Posted February 11 Share Posted February 11 Things i Tried -deleting all cache and hard reset -disabled add blocker -lowered my version to .68 -updated to version .74 -tried routerlogin URL and default Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 11 Administrators Share Posted February 11 How did you perform the hard reset exactly? If you click ok does it go away so you can use the feature or does it pop up again immediately? Link to comment Share on other sites More sharing options...
TitaayZ Posted February 12 Author Share Posted February 12 I followed another forum of a similar issue. Cleared browser cache and double tap refresh icon “hard reset”. when I press “ok” it goes away, but when I click “add device” after, it just flickers like I am clicking it and nothing happens. i been having this issue for 2 years. I used my phone to try “add device” similar issue. Tried my labtop same thing. Tried different browsers nothing. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 13 Administrators Share Posted February 13 Use the DumaOS App on mobile and go to the Geo-Filter, check if there is a device added already and if so delete it. Otherwise a factory reset should almost certainly clear it. Link to comment Share on other sites More sharing options...
TitaayZ Posted February 17 Author Share Posted February 17 I would've never figured that out. I did have a device added. i deleted it now it works fine. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 17 Administrators Share Posted February 17 Great to hear that, thanks for the update! Link to comment Share on other sites More sharing options...
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