Luca Posted January 18 Share Posted January 18 Hello this modem is great for get you bans on games its the third time it disconnect while i play now i cant play on my r6 account for a week plus it disconnect every 1 hours this thing was not fixed or what? 300€ modem for what? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 18 Administrators Share Posted January 18 Could you provide some information I can work with please? What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? What firmware version are you on? What are the speeds you pay for/receive? Have you entered those speeds into the router? How have you setup Congestion Control? How have you setup SmartBOOST? What platform are you playing on and how is it connected, via ethernet or WiFi? How have you setup the Geo-Filter? Are all devices disconnecting or just the game device? Is the game device losing internet or just kicked from the game? Link to comment Share on other sites More sharing options...
Luca Posted January 21 Author Share Posted January 21 the main modem is always good this modem disconnect im on r3 lastet firmware and im via ethernet Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 21 Administrators Share Posted January 21 If you answer the above I can best advise Link to comment Share on other sites More sharing options...
Luca Posted March 22 Author Share Posted March 22 THE NETDUMA R3 LOSE INTERNET LIKE NOTHING 3 TO 4 TIMES A DAY Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 22 Administrators Share Posted March 22 Please answer the questions from above so I can help Link to comment Share on other sites More sharing options...
Luca Posted March 22 Author Share Posted March 22 tim modem and yes is only connected to net duma r3 yes my pc and my phone v4.0.540 30mb download and 20 upload i pay for 50/100mb yes no yes Playing from PC dekstop via ethernet yes i have geofilter all the device the light of the main connection turn off losing internet Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 22 Administrators Share Posted March 22 Does the Tim modem have WiFi? Please grab the logs from Settings > Troubleshooting > Advanced when you next get a disconnect Link to comment Share on other sites More sharing options...
Luca Posted March 23 Author Share Posted March 23 ok Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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