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disconnection while i play


Luca
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Hello this modem is great for get you bans on games its the third time it disconnect while i play now i cant play on my r6 account for a week plus it disconnect every 1 hours this thing was not fixed or what? 300€ modem for what?

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Could you provide some information I can work with please?

  • What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode
  • Are ALL devices connected to the R3?
  • What firmware version are you on?
  • What are the speeds you pay for/receive? 
  • Have you entered those speeds into the router?
  • How have you setup Congestion Control?
  • How have you setup SmartBOOST?
  • What platform are you playing on and how is it connected, via ethernet or WiFi?
  • How have you setup the Geo-Filter?
  • Are all devices disconnecting or just the game device?
  • Is the game device losing internet or just kicked from the game?
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