Jump to content

We are their Test Subjects for a failed product..


Recommended Posts

Clearly a failed product and will ever be so.. 

We are over a year now Since release and not one firmware has been 100% solid. 
 

time to toss this piece of Shi* out and I’ll rely on something else that’s better and more reliable and consumer friendly and not be test subjects for your guys shi*ty product anymore. 
I truly hope others will soon realize and follow.  

 

new update was suppose to drop last week of December from the looks of it when chatting with the devs.. that never happened, now they’re on vacation while they know they have a poopyty ass product that’s not working right for 90% of their customers.. but obviously it’s the least of their worries.. it clear they don’t really care that we have daily issues with the R3..

this is getting absurd..

Link to comment
Share on other sites

  • Administrators

You are absolutely entitled to your own opinion and I thank you for the feedback, "clearly" & "90%" is just that though and could not be further from the truth - that's all based on what you see on a support forum, it's a skewed narrow view of the customer base.

You're disappointed, I get it, making statements that are just plain untrue is not very helpful though. I know you want to air your grievances and probably to some extent have someone you can vent at and I'm sure you know I have to respond to this, I get it. We both know the purpose of this topic isn't to seek support but there are other people who need the time I'm spending replying to this on their issues.

Unless a hard deadline of XXth of X we'll release a firmware is given then it's always going to be an estimate and I would personally suggest you don't take it as a concrete deadline to save yourself the potential disappointment - this is why I personally never give an ETA unless I can help it.

The firmware that was due was very close, there were a few last minute issues that prevented release that I believe will be easily resolved when the team are back and so it shouldn't be too much longer after that.

Link to comment
Share on other sites

7 hours ago, Netduma Fraser said:

making statements that are just plain untrue is not very helpful though

What’s untrue about my statement!? There’s plenty of evidence to back up my statement..

It’s not only this forums that I see people complain about issues.. it’s on X and on some discord groups. It’s ridiculous.

7 hours ago, Netduma Fraser said:

know you want to air your grievances and probably to some extent have someone you can vent at and I'm sure you know I have to respond to this, I get it

This is not the point.. but go on…

 

7 hours ago, Netduma Fraser said:

The firmware that was due was very close, there were a few last minute issues that prevented release that I believe will be easily resolved when the team are back and so it shouldn't be too much longer after that.

Yeah, we will see.. probably not for another 2 weeks.. and then more bugs will continue to happen. Not the first time. 
 

enjoy your day. 🤝

Link to comment
Share on other sites

I’ve had this thing for a year now. And not once had I had a day where I didn’t have to freaking either reboot or change Ethernet ports.. 

 

Sh*t... I can’t even get my full 950mbps speeds on this thing…

 

do you see where and why I’m getting pissed off at this point..? 

IMG_0921.png

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...