My netdumaR3 jitter only stable when video calls are made and not gaming. WEIRD!!

[theblureffect]

Has anyone else ever experienced this with their Netduma R3? 

Today 17 December 2024 my wife got on a whatsapp video call with my in-laws and as usual I just wanted to test what my jitter is like while she was on this call. At 6:05PM she started the call and a few seconds later I started the ping test, to my surprise I had the most stable, low jitter I've ever seen since owning the R3! Guys I kid you not, I can provide all the proof, the only devices on the network is my phone and my wifes phone, with no other activity besides just her whatsapp call. So i tested a few times just to see if it was just a fluke but it stayed stable during her video call. When her call was done, I did a few more test and BAM! My jitter went up again and my ping is unstable, yet again only 2 phones on the network. Why? My jitter is bad during gaming and good during only a video vall, this makes no sense at all. Its like the R3 is doing exactly the opposite of what it should to the wrong type of traffic. Can anyone explain this to me? 

On the image below you will see call started at 6:05PM and ended 6:23PM low ping, low jitter.

At 6:43PM low traffice, high ping and high jitter.

 

The only traffic during the whatsapp call below.

 

Below traffic after whatsapp call with high ping and high jitter.

And for those wondering below is my priorities:

 

[Netduma Fraser]

How do you have Congestion Control set exactly?

[theblureffect]

2 minutes ago, Netduma Fraser said:

How do you have Congestion Control set exactly?

Congestion control is set to 100% upload and download. I've played around with it 75% up and down, 92% up 85% down, never had a low jitter like today.

I've had it on always on and auto.

 

I'm on 20mbps up and down. 

Edited December 17, 2024 by theblureffect
Added an extra line for more info.

[Netduma Fraser]

It does need to be lowered below 100%, especially with your lower speeds, it's a necessity really. I'd suggest testing with downloads while following: https://support.netduma.com/frequently-asked-questions/legacyfaqs/test-your-ping/ start with a high value e.g. 95%, test, decrease 10%, test, decrease 10% etc, until you get to a value that is pretty good, then try 5% either side of that value to see if it can be improved. Important to note that Download/Upload on CC don't have to be the same value & you may have a better experience with differing values. This is a real world test as you'll be simulating traffic that you may normally be doing.

[theblureffect]

10 minutes ago, Netduma Fraser said:

It does need to be lowered below 100%, especially with your lower speeds, it's a necessity really. I'd suggest testing with downloads while following: https://support.netduma.com/frequently-asked-questions/legacyfaqs/test-your-ping/ start with a high value e.g. 95%, test, decrease 10%, test, decrease 10% etc, until you get to a value that is pretty good, then try 5% either side of that value to see if it can be improved. Important to note that Download/Upload on CC don't have to be the same value & you may have a better experience with differing values. This is a real world test as you'll be simulating traffic that you may normally be doing.

I will try the quoted as suggested thank you. Although this still does not answer the question why 1mbps video call traffic has low jitter shown while 0.1 mbps traffic has high jitter. I'm currently playing cod and experiencing high jitter, only with my xbox and phone connected. Still doesnt make sense.

 

[Netduma Fraser]

The test for jitter is just to the server that Ping Optimizer uses and that could change for a variety of reasons, jitter to that doesn't necessarily mean you'll have jitter to the game server. Utilizing Congestion Control properly though should keep the wide variance to a minimal

[theblureffect]

1 hour ago, Netduma Fraser said:

The test for jitter is just to the server that Ping Optimizer uses and that could change for a variety of reasons, jitter to that doesn't necessarily mean you'll have jitter to the game server. Utilizing Congestion Control properly though should keep the wide variance to a minimal

Cool, thanks for your assistance!