Any News?

[Serbian Gamer]

Will you add that the router has an option to reduce latency?  Because your R3 doesn't do that at all.  It works even better when I remove it.  What are your plans for the future?  And when can we expect improved latency through your router?  Your firmware should be better.  It seems to me that there are a lot of bugs and that is why there is a high latency.  For nothing, you added that the server can be selected when the latency is too high.  I've had the router for 6 months now and I'm quite disappointed

[Netduma Fraser]

You'll need to provide some more specific information, I can't troubleshoot the issues otherwise, such as:

• What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode
• Are ALL devices connected to the R3?
• What are the speeds you pay for/receive? 
• Have you entered those speeds into the router?
• How have you setup Congestion Control?
• How have you setup SmartBOOST?
• What game are you playing?
• What platform are you playing on and how is it connected, via ethernet or WiFi?
• How have you setup the Geo-Filter?

[Serbian Gamer]

I only have one internet for PS5 and another for other devices in the house.  Nothing on the wifi connection is attached to the R3.  I use cable internet 500/50, it's not optical, but it's not that bad either.  I have everything set up correctly.  I've been struggling with your router for months, because it doesn't reduce latency unlike the Asus one, which I unfortunately sold thinking that your router would work better.  Your router works as far as the geo filter and other things are concerned, but unfortunately it doesn't have the power to reduce latency like the Asus gaming router.  My download latency on the speed test shows me 50ms, upload latency 40ms.  When I connect the Asus router, it reduces the latency to 10ms for both Download and Upload, but unfortunately, the Asus router does not select a server like on your R3.  When I connect you R3, the latency goes down very little.  Download from 50ms to 32ms, upload from 40ms to 30ms.  And that's what the problem is with your router.  It doesn't have the power to reduce latency.  The Net Gear RX 1000 was much better at reducing latency.  Just tell me your plans for the future please?  Will there be any improvement soon or not?  Yes I know.  Because I want to sell Net Duma R3 router.  Not to wait unnecessarily.  I wasted a lot of time trying to get your router to work optimally.

[Netduma Fraser]

I cannot know if you have set up everything correctly, that's what I have to determine. Where are you measuring these pings exactly? If you don't want to troubleshoot that's fine but I can't give you an estimate or plans for something like an issue when I cannot be sure if said issue is legitimate or not.