High Ping optimization R3

[AbdulRahman.1]

I have problem with internal ping to my network ( my actual ping are 5-6 ). In ping optimization shows as 22-24 which causes high jitter in side gaming 

I tried to change MAC and return didn’t work.

would you please advise which server assigned for ping optimization and how can i change 

[AbdulRahman.1]

Country Saudi Arabia 

city Riyadh

[Netduma Fraser]

That's your ping to that server, it doesn't mean that your ping to games etc will be that high or low, it's just to that specific server. If it's way off then you can just ignore it, any changes it makes to improve that ping will still apply/benefit your connection. It will not be the cause of jitter for your games, that'll be for other reasons - what is the ping you're seeing in game/on the Geo-Filter?

MAC address doesn't have anything to do with that so changing it won't make a different. It's not possible to change the server that is used - it's whatever the service we use deems to be the closest, I don't know what specific server that would be for you.

[AbdulRahman.1]

It’s affecting my network speed and ping

 

my speed download 500 and only gave me 210

can i know the location of the server assigned to give these test and how many servers that assigned for these parameters 

 

[Netduma Fraser]

As long as you set the speeds you expect it won't be affecting you at all - it's like driving to two destinations, one destination is close so it only takes you 5 minutes to get there, the other is further away, it takes you 20 minutes. It doesn't mean your car is slow or under performing, it just means the distance is longer.

It could change at any time, I don't have that information to give you, we use measurementlabs for the test, it will decide at the time.

[AbdulRahman.1]

Its not working properly ! As much as set ping in geo filter below 24 not work !!!

 

if these are not working correctly so what is the benefit of the R3 in general? 
 

i need support to solve them please 
 

 

 

[Netduma Fraser]

You cannot set a ping on the Geo-Filter and expect to get a game at that ping value unless you know and have connected to games before where you've had that ping or lower - have you had that happen before? Also keep in mind due to the time of year servers will be under more strain and so the ping can rise. Can you provide a screenshot of how you have the Geo-Filter page please?