XR500 R-Apps not loading at all

[mebaby333]

Please forgive me if this has been discussed, i have searched through the forums, and could not find this topic, but i have moved into a new home with an AT&T BGW320 Fiber modem, in passthrough Mode, and the XR500 IS getting the WAN IP and internet is working, how ever, when i go into any R-App, it says "The R-App is not loaded yet, please try again in a minute.  I have set the timeout time to 5, i have downgraded, and upgraded several times to the version (or 2) below and then back up to V2.3.2.134.  I still cannot get any R-App to load.  Please help

Edit Below:

I just looked also, and where Flash Usage, i hover over "DumaOS" and it says 29.9 but int he system information section is states DumaOS Version 3.0.202

Edited December 10, 2024 by mebaby333
adding more information

[Netduma Fraser]

I'd suggest upgrading to the beta here: https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/ and that should get you sorted

[mebaby333]

Thanks for the reply!  So i am just making sure i understand this.

 

1) (i am on currently V2.3.2.134), Downgrade to "INTERMEDIARY_FIRMWARE"

2) once on "INTERMEDIARY_FIRMWARE" then upgrade to XR500-V2.3.2.134-dumaos33-rc14
3) if i get incorrect firmware on "INTERMEDIARY_FIRMWARE" then use XR500-V2.3.2.134-dumaos33-rc10, and then from RC10 upgrade to RC14?

 

Thank you!

 

[Netduma Fraser]

That's absolutely correct

[mebaby333]

Hey Fraser,

 

Just so you know, i followed the steps but when upgrading from INTERMEDIARY_FIRMWARE to XR500-V2.3.2.134-dumaos33-rc14, it said that it was an incompatible version for the hardware you are running, then i tried XR500-V2.3.2.134-dumaos33-rc10, and that worked and all of the R-Apps are WORKING!!! WOOOT!!!.  Is that version okay to stay on (XR500-V2.3.2.134-dumaos33-rc10,)?

 

Thanks again!

[Netduma Fraser]

You can if you wish but I'd recommend upgrading to RC14 really