R3 with sky full fibre gigafast

[Badgerslayer7]

Hello. Just purchased this router in the black friday deal. Unfortunately I cannot get this to work the same way as my asus router did. With my asus I was able to connect directly to my supplied ont. Using 123@skydsl|123 with client identifier 61. Can any help me to get this to work in the same way. Many thanks 

[Netduma Fraser]

Connect it to your existing router for the moment, complete the wizard and then upgrade to the latest firmware, either from here: https://forum.netduma.com/topic/57039-new-r3-firmware-dumaos-40290/ or the interface, then attempt to use those details again to connect.

 

[Badgerslayer7]

I've updated to the latest firmware. Still doesn't work. 

[Netduma Fraser]

Where are you entering the details exactly? Can you provide a screenshot please?

[Badgerslayer7]

In the dhpc settings of wan page. I've packed it away for now and gone back to my asus one. 

[Netduma Fraser]

Try abc123@skydsl|abc123 when you get a chance and see if that works instead

[Badgerslayer7]

Still not working. Left it for 20 mins still not connecting. Does it automatically select option 61.

[Badgerslayer7]

It's ok I've managed to get it working. 

[Netduma Fraser]

Glad to hear you got it sorted, likely just a reboot would be needed after entering, thanks for the update!