sw3ar Posted December 14 Share Posted December 14 18 hours ago, Netduma Fraser said: We're not doing anything - they use a whole cluster of servers so some will be whitelisted and others won't be which is why it appears to switch between working and not working - it also explains why we're only receiving a few reports and not a lot more. The team have identified an issue with the internal tool used so will need to fix that before it can be resolved fully so won't be able to be done until next week unfortunately but I have expressed the importance of resolving it asap. Please mention me when it will be resolved. It's so unfortunately won't be playing this weekend because of that and I played less since it's happening since 6th December. Link to comment Share on other sites More sharing options...
sw3ar Posted December 14 Share Posted December 14 It's been connecting me to screwING london whole weekend jesus. Zli 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 14 Administrators Share Posted December 14 5 hours ago, sw3ar said: Please mention me when it will be resolved. It's so unfortunately won't be playing this weekend because of that and I played less since it's happening since 6th December. I don't have an answer for you, my last post was on Friday night after everyone left for the day and they won't be able to look at it until Monday and then I don't know what their workload is like to provide an estimate. As soon as it can be done it will be, I will keep pressing for it to be done before Xmas if needed. Link to comment Share on other sites More sharing options...
Zli Posted December 15 Share Posted December 15 What's wrong with GeoFilter? I haven't used R3 for 40 days and today I turned on the router and it takes me out of the geo filter and connects to London. I tried removing and re-adding the PS5 and did a factory reset but nothing helped. Link to comment Share on other sites More sharing options...
Zli Posted December 15 Share Posted December 15 On 12/8/2024 at 12:49 AM, sw3ar said: My question is: Why it changed when I didn't change any setting? Why it connects me outside of my radius? I have the same problem Link to comment Share on other sites More sharing options...
Zli Posted December 15 Share Posted December 15 On 12/8/2024 at 2:12 AM, LP_ said: Can confirm my geo filter is not working either, call of duty just seems to bypass the strict mode and put me in a server of its choice I have the same problem On 12/8/2024 at 11:45 AM, sw3ar said: I think it is because from servers outside of my filtering it connects me only to that server, not to servers in France, Spain etc. The same Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 15 Administrators Share Posted December 15 It's a cloud issue, we're on it Zli 1 Link to comment Share on other sites More sharing options...
Zli Posted December 16 Share Posted December 16 11 hours ago, Netduma Fraser said: It's a cloud issue, we're on it I hope it will be soon. It is impossible to play on the London server, which is 2000 km away from my location (Belgrade). g Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 16 Administrators Share Posted December 16 6 hours ago, Zli said: I hope it will be soon. It is impossible to play on the London server, which is 2000 km away from my location (Belgrade). g The internal tool has been fixed so we can fix the cloud issue, I'm hoping it'll be done within the next few days Link to comment Share on other sites More sharing options...
Zli Posted December 16 Share Posted December 16 3 hours ago, Netduma Fraser said: The internal tool has been fixed so we can fix the cloud issue, I'm hoping it'll be done within the next few days Thank you for your understanding and reply Netduma Fraser 1 Link to comment Share on other sites More sharing options...
VeniVidiVici Posted December 16 Share Posted December 16 For some time now I have also noticed that no matter what I circle in the geo filter, I am always connected in London. I have now blocked 21 servers from London, but more and more are appearing. I am connected to Angola as usual London pops up and connects me. Warzone has not been playable for several days. Despite blocking the London server, several are automatically allowed even though everything outside my radius is blocked😂😂😂😂 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 16 Administrators Share Posted December 16 20 minutes ago, VeniVidiVici said: For some time now I have also noticed that no matter what I circle in the geo filter, I am always connected in London. I have now blocked 21 servers from London, but more and more are appearing. I am connected to Angola as usual London pops up and connects me. Warzone has not been playable for several days. Despite blocking the London server, several are automatically allowed even though everything outside my radius is blocked😂😂😂😂 Yeah it's a London cluster that has been whitelisted by mistake, it's being rectified currently Link to comment Share on other sites More sharing options...
VeniVidiVici Posted December 17 Share Posted December 17 Has the problem with the London server been fixed? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 17 Administrators Share Posted December 17 1 hour ago, VeniVidiVici said: Has the problem with the London server been fixed? An update has been pushed that will fix it, 25% of people will have it now and it will auto rollout slowly so that by the end of the week 100% will have the cloud update. This is to prevent any major issues occurring. VeniVidiVici, dubNinja and LP_ 3 Link to comment Share on other sites More sharing options...
Althur Posted December 22 Share Posted December 22 On 12/17/2024 at 5:44 PM, Netduma Fraser said: An update has been pushed that will fix it, 25% of people will have it now and it will auto rollout slowly so that by the end of the week 100% will have the cloud update. This is to prevent any major issues occurring. Will this fix those old men using R1? 🙏 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 23 Administrators Share Posted December 23 14 minutes ago, Althur said: Will this fix those old men using R1? 🙏 If you were having the same issue then yes it should, resync the cloud and check again Link to comment Share on other sites More sharing options...
Althur Posted December 23 Share Posted December 23 13 minutes ago, Netduma Fraser said: If you were having the same issue then yes it should, resync the cloud and check again Well, I was using mine absolutely fine connecting to New York until half way through today it just wouldn’t stop connecting to London server. Regardless of Geo settings, traffic settings etc always connected outside my intended location so I assume it’s the same issue. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 23 Administrators Share Posted December 23 15 hours ago, Althur said: Well, I was using mine absolutely fine connecting to New York until half way through today it just wouldn’t stop connecting to London server. Regardless of Geo settings, traffic settings etc always connected outside my intended location so I assume it’s the same issue. Give it a resync and check again, if it continues please provide the IDs of the servers that appear to be whitelisted. Link to comment Share on other sites More sharing options...
Althur Posted December 24 Share Posted December 24 17 hours ago, Netduma Fraser said: Give it a resync and check again, if it continues please provide the IDs of the servers that appear to be whitelisted. So this worked for a few hours then it randomly stopped working. No settings were changed during the period it worked then stopped working, it seem almost random that it stopped. When first loading back it connects to a server in Ireland (ID: ccb9b580566b1d22), I think this might be a play station server though? As it doesn't seem to connect to it for very long, then I was switched to a server in France for the actual game host (ID: a723a974c046d1d6) I've tried resyncing again, turned my PS5 off, unplugged the netduma 20 seconds and 10 minutes, even performed a factory reset, still the same. The only thing I can mention is, I do have two PS5's in the house and the other does sometimes join me for matchmaking. but remains connected to my Virgin Media router (Not my netduma) and this sometimes gets added to my devices on my netduma without me actually ever connecting it to my netduma, as both appear in device manager with their different IP's. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 24 Administrators Share Posted December 24 6 hours ago, Althur said: So this worked for a few hours then it randomly stopped working. No settings were changed during the period it worked then stopped working, it seem almost random that it stopped. When first loading back it connects to a server in Ireland (ID: ccb9b580566b1d22), I think this might be a play station server though? As it doesn't seem to connect to it for very long, then I was switched to a server in France for the actual game host (ID: a723a974c046d1d6) I've tried resyncing again, turned my PS5 off, unplugged the netduma 20 seconds and 10 minutes, even performed a factory reset, still the same. The only thing I can mention is, I do have two PS5's in the house and the other does sometimes join me for matchmaking. but remains connected to my Virgin Media router (Not my netduma) and this sometimes gets added to my devices on my netduma without me actually ever connecting it to my netduma, as both appear in device manager with their different IP's. Thanks for that, I will pass them on to be checked. Could you grab the log the next time it happens please? Link to comment Share on other sites More sharing options...
Althur Posted December 24 Share Posted December 24 Where will I find the log? Sorry it's been some years since I last used the router. However I have found a whole load of EU, mainly London based servers that just force me to connect to. I'm sure there's more but opening/closing down the game everytime became a little tedious. I tried to block as many as I could before I got a little tired of it. regardless, it still finds another EU server to direct me to regardless of the resync and Geo settings. Link to comment Share on other sites More sharing options...
Althur Posted December 24 Share Posted December 24 11 minutes ago, Netduma Fraser said: Thanks for that, I will pass them on to be checked. Could you grab the log the next time it happens please? Unsure how helpful this is, but denying those servers does nothing, it still connects me to them regardless. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 24 Administrators Share Posted December 24 No worries, you can find the logs at the bottom of the System Information page. Thanks for these, it's really helpful, I will pass them on. Yeah as you can see they use a lot of servers clustered in one location, I have no idea how many but there is likely quite a few more, it'll be a whole range we've whitelisted. Due to the team being off I'm not sure this will be a quick fix unfortunately but do grab the logs when it happens again after you've resynced and I'll take a look. Link to comment Share on other sites More sharing options...
Althur Posted December 24 Share Posted December 24 2 minutes ago, Netduma Fraser said: No worries, you can find the logs at the bottom of the System Information page. Thanks for these, it's really helpful, I will pass them on. Yeah as you can see they use a lot of servers clustered in one location, I have no idea how many but there is likely quite a few more, it'll be a whole range we've whitelisted. Due to the team being off I'm not sure this will be a quick fix unfortunately but do grab the logs when it happens again after you've resynced and I'll take a look. Is there no quick way to stop whitelisting/remove current whitelisted servers on your guys end? This was working fine then suddenly stopped, doesn't this mean the servers currently popping up are new? If true, the default option of whitelisting servers isn't really ideal. When I get time later, Ill try to find some more that pop up, but currently they seem to be every several reboots of the game as most are just connecting to ones I already blocked. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 24 Administrators Share Posted December 24 Not a super quick way no unfortunately and not something I can do either. It's unlikely the servers are new, the logs should tell me more. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now