GeoFilter Not Working After New BO6 Update

[Netduma Fraser]

The blocked server between Ireland and the UK, add that to the allow list please and then check again. If it persists resync the cloud then provide the log file from right after please.

[sw3ar]

31 minutes ago, Netduma Fraser said:

The blocked server between Ireland and the UK, add that to the allow list please and then check again. If it persists resync the cloud then provide the log file from right after please.

Do you think factory reset could help?

[sw3ar]

My question is: Why it changed when I didn't change any setting? Why it connects me outside of my radius?

[sw3ar]

still London ever after blocking 10 servers

[Netduma Fraser]

It really depends why it is happening, it may be that it has been whitelisted in which case we'll have to remove that, I would have thought more people would have mentioned it by now though. 

Have you made any Internet rules, port forwarding, DMZ etc in recent days? 

[sw3ar]

Just now, Netduma Fraser said:

Have you made any Internet rules, port forwarding, DMZ etc in recent days? 

Nothing. 

[LP_]

1 hour ago, Netduma Fraser said:

It really depends why it is happening, it may be that it has been whitelisted in which case we'll have to remove that, I would have thought more people would have mentioned it by now though. 

Have you made any Internet rules, port forwarding, DMZ etc in recent days? 

Can confirm my geo filter is not working either, call of duty just seems to bypass the strict mode and put me in a server of its choice

[Netduma Fraser]

9 hours ago, sw3ar said:

Nothing. 

Okay leave it with me, I'll check if we've whitelisted a server by mistake.

8 hours ago, LP_ said:

Can confirm my geo filter is not working either, call of duty just seems to bypass the strict mode and put me in a server of its choice

Please make a new topic and we can help you there

[sw3ar]

32 minutes ago, Netduma Fraser said:

I'll check if we've whitelisted a server by mistake.

I think it is because from servers outside of my filtering it connects me only to that server, not to servers in France, Spain etc.

[sw3ar]

Do you have ETA on that? It's sunday and I would like to play, not on London haha

@Netduma Fraserplease do something about that today

EDIT: I think it's fixed now

EDIT#2: it isn't

[LP_]

7 hours ago, Netduma Fraser said:

Okay leave it with me, I'll check if we've whitelisted a server by mistake.

Please make a new topic and we can help you there

im having the same issue so ill just follow this thread

[Netduma Fraser]

4 hours ago, sw3ar said:

Do you have ETA on that? It's sunday and I would like to play, not on London haha

@Netduma Fraserplease do something about that today

EDIT: I think it's fixed now

EDIT#2: it isn't

It would be tomorrow at the earliest - it's not something I have the capability to do unfortunately

[RubenP]

The same thing happens to me with the London server

I don't have it allowed, but it shows as allowed

[LP_]

This is the new dedicated server that you cant deny connection to (just realized this gives no info and i cant delete post)

[Netduma Fraser]

Must be incorrectly whitelisted then, thanks a lot, I'll have the team sort it on Monday

[LP_]

Any update on this?

[Netduma Fraser]

I'm chasing the team and will come back to you

[sw3ar]

21 hours ago, Netduma Fraser said:

I'm chasing the team and will come back to you

You fixed it but with today's update it's again whitelisted...

Because of it, since friday I played maybe 2h, that was today.

[Netduma Fraser]

That's good to hear, thanks for the update

[sw3ar]

22 hours ago, Netduma Fraser said:

That's good to hear, thanks for the update

It's not fixed still

there is 2XP this weekend, please fix it

[sw3ar]

On 12/10/2024 at 11:21 PM, Netduma Fraser said:

That's good to hear, thanks for the update

It was again fixed today and again, after playlist update it's again broken

I think it's going back to whitelisted after every title or small update (that one which requires famous restart)

Please, don't let it be broken during whole weekend. PLEASE PLEASE.

[Netduma Fraser]

I have chased the team again so will hopefully get it done tomorrow but I can't promise anything

[sw3ar]

19 hours ago, Netduma Fraser said:

I have chased the team again so will hopefully get it done tomorrow but I can't promise anything

London again.

Please for the love of god, don't let it doesn't work whole weekend. PLEASE!

Why it's keep going back to being whitelisted?

[Netduma Fraser]

36 minutes ago, sw3ar said:

London again.

Please for the love of god, don't let it doesn't work whole weekend. PLEASE!

Why it's keep going back to being whitelisted?

We're not doing anything - they use a whole cluster of servers so some will be whitelisted and others won't be which is why it appears to switch between working and not working - it also explains why we're only receiving a few reports and not a lot more. The team have identified an issue with the internal tool used so will need to fix that before it can be resolved fully so won't be able to be done until next week unfortunately but I have expressed the importance of resolving it asap.

[KinGzzy]

3 hours ago, Netduma Fraser said:

We're not doing anything - they use a whole cluster of servers so some will be whitelisted and others won't be which is why it appears to switch between working and not working - it also explains why we're only receiving a few reports and not a lot more. The team have identified an issue with the internal tool used so will need to fix that before it can be resolved fully so won't be able to be done until next week unfortunately but I have expressed the importance of resolving it asap.

They added a few more servers and a lot of relay servers which are mainly located in Singapore but nothing too bad just a little extra work. But know that these servers are not visible right away they will appear as the blockage intensifies.
at least that's what happened on my side.