NOT Solved but subject outside of forum intent. Permission problem with connected USB Drive.

[WacoJohn]

XR500 Router.  2 Windows 10 laptops and 1 Windows 11 laptop.  The problem occurs on all machines.  The problem has recently happened.

Cannot write to the connected-to-router Drive.  It is mapped to the computer(s) as Drive M:  I don't THINK it is any Duma setting, but a permission issue on the laptops.

Here is what I get when I try to write to the drive and the results of trying to set the right permissions .... in any case and any machine.  Help is appreciated in advance:

[Netduma Fraser]

This isn't one of our features so we may not be able to help fully but how is ReadyShare setup on the router? Any settings there you may need to adjust?

[WacoJohn]

Thank you very much for the reply.  Yes, ... in spite of it being a feature .... no one supports it.  When it comes to external drive on XR500m yer on your own.

I plugged a different HD into the 2nd USB port on router,  It works just fine in all cases.  Going to eject problem drive and see what's happening plugged directly into laptop.

MEANWHILE ... I suggest we close this ticket.  Not enough support here to fix my problem.  Thank you immensely and sincerely for you offer.  Wish me luck.

 

 

[Netduma Fraser]

Could be a dodgy USB port on the router then, no worries at all, do let us know how you get on - it may help someone else in future!

[WacoJohn]

17 minutes ago, Netduma Fraser said:

Could be a dodgy USB port on the router then, no worries at all, do let us know how you get on - it may help someone else in future!

Both router USB ports test good.

Not really knowing what else to do, decided to eject the drive from router and test on laptop.  Same problem, ... can't write to it.  Soooo strategy is backing the drive up and then Quick Format it, and then see if I can write to it.  If yes, back onto router and see if the problem is gone.  I will update here when I find out.  2.72TB  951GB used.  Lots and lots of data.

Thank you again.