Ragnarok96 Posted November 23 Share Posted November 23 Hi, my ISP router blew today and I was only using it so the landline would still work so I instead plugged the NetDuma R3 directly into the ONT so the internet would still work except no matter what cable I use, LAN light comes on, on the ONT when I plug it in but the Netduma says wan and internet port is disconnected Link to comment Share on other sites More sharing options...
Ragnarok96 Posted November 23 Author Share Posted November 23 1 hour ago, Ragnarok96 said: Hi, my ISP router blew today and I was only using it so the landline would still work so I instead plugged the NetDuma R3 directly into the ONT so the internet would still work except no matter what cable I use, LAN light comes on, on the ONT when I plug it in but the Netduma says wan and internet port is disconnected Resolved this after 2-3 hours with ISP support, just required clicking PPPoE and using my first and last name @ provider broadband.com and they said use no password but the Netduma wouldn’t let me, so I just typed gibberish in there and it seemed to work, but maybe on your end in the next firmware you can make it so a password is not required for PPPoE Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 23 Administrators Share Posted November 23 Glad to hear you were able to get it resolved, thanks for the update and the suggestion, I'll pass it on! Link to comment Share on other sites More sharing options...
Antonello Posted December 8 Share Posted December 8 Il 23/11/2024 alle 12:44, Ragnarok96 ha detto: Risolto questo dopo 2-3 ore con il supporto ISP, ho appena richiesto di cliccare PPPoE e usare il mio nome e cognome @ provider broadband.com e hanno detto di non usare password, ma Netduma non me lo permetteva, quindi ho appena digitato seffe lì e sembrava funzionare, ma forse da parte tua nel prossimo firmware puoi farlo in modo che non sia richiesta una password per PPPoE Io non riesco a collegare il Netduma all ont tramite pppoe Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 8 Administrators Share Posted December 8 2 hours ago, Antonello said: Io non riesco a collegare il Netduma all ont tramite pppoe No need to make multiple posts/topics, I will reply to you via email Link to comment Share on other sites More sharing options...
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