Mariolem18 Posted November 21, 2024 Share Posted November 21, 2024 Hello I am trying to update my R2 but I keep getting the Firmware has Invalid Signature, Please upload a valid Netduma firmware. I have tired factory resetting and also rebooting multiple times. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 21, 2024 Administrators Share Posted November 21, 2024 What is the firmware file you're trying to update with exactly? Link to comment Share on other sites More sharing options...
Mariolem18 Posted November 21, 2024 Author Share Posted November 21, 2024 I have an R2 router and I’m trying to update to the latest firmware DumaOS-R2-3.3.280.sig Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 21, 2024 Administrators Share Posted November 21, 2024 Delete the file from your PC and then re-download it please and then try again Link to comment Share on other sites More sharing options...
Mariolem18 Posted November 21, 2024 Author Share Posted November 21, 2024 I have done this from two different PCs, I also tried to do it on the app. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 21, 2024 Administrators Share Posted November 21, 2024 Reboot the router, the try again please, if that doesn't work then do the same but with a factory reset Link to comment Share on other sites More sharing options...
Mariolem18 Posted November 21, 2024 Author Share Posted November 21, 2024 I have rebooted the router and have done factory reset also but it still doesn’t update. Same error. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 21, 2024 Administrators Share Posted November 21, 2024 If your ISP modem/router has WiFi, set it up so that it is in bridge or modem mode, you can also use the DMZ. Copy the WAN IP from the R2 (found on the System Information page) and enter it into the DMZ function on the ISP modem/router. Disable IPv6 in LAN/WAN on the R2 and enable remote support in Settings. Then post back here from a device connected to the R2 when you've done that and we'll attempt to connect to force through an upgrade. Depending on when you do this is might have to be tomorrow but you don't have to be around or do anything other than what I've mentioned for us to do it. Link to comment Share on other sites More sharing options...
Mariolem18 Posted November 22, 2024 Author Share Posted November 22, 2024 Hello, I am a bit of a newbie on this but I believe I figured out how to use the DMZ. I followed the steps above and you should now have access. Let me know if you have any problems getting through. Thank you. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 22, 2024 Administrators Share Posted November 22, 2024 The person that would do this is sick today so they'll have to do this on Monday, sorry about that. I'll come back to you as soon as it is done. Link to comment Share on other sites More sharing options...
Mariolem18 Posted November 25, 2024 Author Share Posted November 25, 2024 Sounds good no worries hopefully they feel better. Hope they can do it as soon as possible. Just double checked everything today and should still be good to go. Thanks. Link to comment Share on other sites More sharing options...
Mariolem18 Posted November 25, 2024 Author Share Posted November 25, 2024 Ps: These messages are sent from that network also. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 25, 2024 Administrators Share Posted November 25, 2024 We had to upgrade you to DumaOS 4 and factory reset it, you can stay on the DumaOS 4 beta update or you can downgrade to the one you wanted. Let me know if it didn't work and if you want to stay on the beta update and I can add you to the early access section. Link to comment Share on other sites More sharing options...
Mariolem18 Posted November 26, 2024 Author Share Posted November 26, 2024 Hello everything is working great! Thank you so much for your support! I am okay with downgrading to the latest firmware so I did and have no issues. Thanks again! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 26, 2024 Administrators Share Posted November 26, 2024 That's great to hear, thanks for the update, you're very welcome! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now