VPN Connectivity Issues with R1

[Bubble Tea]

Hello,

I am experiencing an issue with my Netduma R1 router running firmware version 3.0.207 when using my company laptop and connecting via Wi-Fi. The laptop connects to my company's VPN successfully but disconnects every less than 1 min (From the VPN) 

The VPN works on other networks, like my mobile hotspot or the main router, but it fails to connect to my R1. I suspect the issue might be related to the router's settings.

I've already tried to disable QoS and try hard reset with no luck.

Thank you.

[Netduma Fraser]

Disable the protection options in Settings please and see if that resolves it

[Bubble Tea]

1 hour ago, Netduma Fraser said:

Disable the protection options in Settings please and see if that resolves it

If you mean sync flood protection, I disabled it before and now after a hard reset, but the issue is still not resolved.

[Netduma Fraser]

Port scan as well, have you disabled that one?

[Bubble Tea]

53 minutes ago, Netduma Fraser said:

Port scan as well, have you disabled that one?

 

Yes, I have disabled both, but the problem is still not resolved, and now I am experiencing heavy browsing inside router settings

[Netduma Fraser]

There isn't really anything else that could be affecting it - how did you disable QoS exactly? Do you have the PC selected on the Geo-Filter?

What do you mean heavy browsing?