Dominik Grabowski Posted November 11 Share Posted November 11 When you fix this ???? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 11 Administrators Share Posted November 11 Is this your first time setting up the router? In which case you'd either use the Nighthawk app or setup using your PC web browser Link to comment Share on other sites More sharing options...
Dominik Grabowski Posted November 11 Author Share Posted November 11 No mate i use a while the router was all good just last night cant login on app duma os on nighthawk all works perfect I unistal and instal 10 times still same problem after update stop works Also i disconnect router wait few min and still cant login on duma os app if i login on website or nighthawk its works Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 11 Administrators Share Posted November 11 Okay so if you add a new device with the XR1000 selected it won't let you persist with adding it manually, you just get the above? Link to comment Share on other sites More sharing options...
Dominik Grabowski Posted November 11 Author Share Posted November 11 YES IF TRY MANUAL R1000 CANT LOGIN IF I TRY R2 SAME cant login Link to comment Share on other sites More sharing options...
Dominik Grabowski Posted November 11 Author Share Posted November 11 1 hour ago, Netduma Fraser said: Okay so if you add a new device with the XR1000 selected it won't let you persist with adding it manually, you just get the above? Yes exacly that happend Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 11 Administrators Share Posted November 11 Thanks for letting us know, I'll pass it on to see if the team can reproduce it. Link to comment Share on other sites More sharing options...
Dominik Grabowski Posted November 11 Author Share Posted November 11 Ok cool thanks hope you fix it Link to comment Share on other sites More sharing options...
Dominik Grabowski Posted November 11 Author Share Posted November 11 Its weird because i try on my ipod and when i try manual xr1000 and press continue screen go black and i have open again app Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 11 Administrators Share Posted November 11 I'm having issues with the app myself so there will be some issue I think Link to comment Share on other sites More sharing options...
Dominik Grabowski Posted November 12 Author Share Posted November 12 Ok cool hope they sort it quick Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Dominik Grabowski Posted November 15 Author Share Posted November 15 You find out when you fix the problem ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 15 Administrators Share Posted November 15 They're testing the app and making new versions, it won't be a super quick turn around - the process for the app stores to approve an update can take a few weeks so that's on top of us sorting it. Use the mobile web browser for the moment and you'll get a similar experience to what you would have on the app. Link to comment Share on other sites More sharing options...
Dominik Grabowski Posted November 15 Author Share Posted November 15 Ok but next time its better before make update check if its work 100% because before update was working and easy use app than website Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 15 Administrators Share Posted November 15 They do test the app, it's not always possible to catch bugs - for example, you're the only one that's reported this on the 1000 that I know of Link to comment Share on other sites More sharing options...
Dominik Grabowski Posted November 22 Author Share Posted November 22 Hi any news when update ? Fix the problem ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 22 Administrators Share Posted November 22 They're testing an update at the moment but again it will take a few weeks for approval once submitted so it's unlikely to be this month Dominik Grabowski 1 Link to comment Share on other sites More sharing options...
Sahin Posted December 1 Share Posted December 1 I cant connect with my phone to app? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 1 Administrators Share Posted December 1 5 hours ago, Sahin said: I cant connect with my phone to app? Uninstall the app and reinstall it, does it work then? Link to comment Share on other sites More sharing options...
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