aneymache Posted November 7, 2024 Share Posted November 7, 2024 Hi netduma support. Please help me my netduma r3 no internet. Before netduma, i have modem ISP and router ISP. From port LAN1 modem i connect to WAN port router. Everything is fine. The problem is when i use netduma r3 replace my old router, netduma no internet connection. I already put pppoe username and password in WAN setting netduma. Please help me. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 7, 2024 Administrators Share Posted November 7, 2024 You don't have to do one specific option but if you remove the router from the ISP you'll need to use PPPoE/VLAN on the R3. If you use the ISP router you can just connect the R3 to it and not use PPPoE/VLAN on the R3. Let me know which you're doing and if it then doesn't work. Link to comment Share on other sites More sharing options...
aneymache Posted November 7, 2024 Author Share Posted November 7, 2024 Miracle it work. I use method use old router connect to WAN R3. Now all good. However i still want to know which method is the best? And also want to know why R3 cannot use pppoe? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 7, 2024 Administrators Share Posted November 7, 2024 Great, that method is fine, hard to say at the moment but the way you have it is good Link to comment Share on other sites More sharing options...
aneymache Posted November 7, 2024 Author Share Posted November 7, 2024 Thank you sir. You made my day 🙏 Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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