imtired97 Posted November 1 Share Posted November 1 Hello, my ping heatmap doesn t show BO 6, R500 V2.3.2.134 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 1 Administrators Share Posted November 1 Resync the cloud please and try again Link to comment Share on other sites More sharing options...
RequieM4130 Posted November 1 Share Posted November 1 resyncing is not working for me either. XR500 V2.3.2.135 and XR500 V2.3.2.134 no luck Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 1 Administrators Share Posted November 1 I'll get the team to have a look, in the meantime use one of the other CoD options - the servers basically never change Link to comment Share on other sites More sharing options...
Dean.L Posted November 6 Share Posted November 6 On 11/1/2024 at 11:42 PM, Netduma Fraser said: I'll get the team to have a look, in the meantime use one of the other CoD options - the servers basically never change YEAH SAME FOR ME NO BLAK OPS 6 IN PING HEAT MAP AFTER RE-SYNC Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 7 Administrators Share Posted November 7 18 hours ago, Dean.L said: YEAH SAME FOR ME NO BLAK OPS 6 IN PING HEAT MAP AFTER RE-SYNC Could you try again and see if you see it now please? Link to comment Share on other sites More sharing options...
Dean.L Posted November 7 Share Posted November 7 6 hours ago, Netduma Fraser said: Could you try again and see if you see it now please? still nothing got mw2,mw3,warzone2.0 Link to comment Share on other sites More sharing options...
Dean.L Posted November 7 Share Posted November 7 6 hours ago, Netduma Fraser said: Could you try again and see if you see it now please? is there a way to get game server ips ?? other then traceroute in cmd ?? i want a list so i can static route them Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 7 Administrators Share Posted November 7 Okay thanks, I'll let Alex know. There isn't no Link to comment Share on other sites More sharing options...
Dean.L Posted November 7 Share Posted November 7 ok cheers Link to comment Share on other sites More sharing options...
Dean.L Posted November 9 Share Posted November 9 On 11/7/2024 at 11:02 PM, Netduma Fraser said: Okay thanks, I'll let Alex know. There isn't no any news ?? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 9 Administrators Share Posted November 9 Could you please resync the cloud again and it should be there Link to comment Share on other sites More sharing options...
CJ92 Posted November 10 Share Posted November 10 afternoon all, I've had my router off this morning for a reboot and its still not showing a heatmap for BLOPS6 R500 V2.3.2.134 How exactly do I need to resync the cloud and do you suggest using any other firmware? Cheers! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 10 Administrators Share Posted November 10 4 hours ago, CJ92 said: afternoon all, I've had my router off this morning for a reboot and its still not showing a heatmap for BLOPS6 R500 V2.3.2.134 How exactly do I need to resync the cloud and do you suggest using any other firmware? Cheers! I'd stick on that version if it's the beta one. You resync it from the Ping Heatmap menu Link to comment Share on other sites More sharing options...
Dean.L Posted November 11 Share Posted November 11 19 hours ago, Netduma Fraser said: I'd stick on that version if it's the beta one. You resync it from the Ping Heatmap menu dose this mean only beta fw will get the ping heat map updates from now on as im on the last fw that is not beta for the xr500 wich is XR500 V2.3.2.134 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 11 Administrators Share Posted November 11 1 hour ago, Dean.L said: dose this mean only beta fw will get the ping heat map updates from now on as im on the last fw that is not beta for the xr500 wich is XR500 V2.3.2.134 No I don't believe it's limited to the beta version Link to comment Share on other sites More sharing options...
Dean.L Posted November 11 Share Posted November 11 Just now, Netduma Fraser said: No I don't believe it's limited to the beta version DO WE KNOW WHEN IT WILL BE GETTING ADDED TO THE LIST ?? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 11 Administrators Share Posted November 11 The rollout of the cloud should be at 100% now so you should have it, I have asked the team to check. It's possible the download of the cloud is being blocked - What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g. XR in its DMZ, modem/bridge mode Resync the cloud and then get the log from the System Information page please. Link to comment Share on other sites More sharing options...
Dean.L Posted November 11 Share Posted November 11 10 minutes ago, Netduma Fraser said: The rollout of the cloud should be at 100% now so you should have it, I have asked the team to check. It's possible the download of the cloud is being blocked - What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g. XR in its DMZ, modem/bridge mode Resync the cloud and then get the log from the System Information page please. YEAH THATS HOW ITS SET MODEM = DMZ = XR but still no black ops in list Link to comment Share on other sites More sharing options...
Dean.L Posted November 11 Share Posted November 11 19 minutes ago, Netduma Fraser said: The rollout of the cloud should be at 100% now so you should have it, I have asked the team to check. It's possible the download of the cloud is being blocked - What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g. XR in its DMZ, modem/bridge mode Resync the cloud and then get the log from the System Information page please. and is there gunna be a fix for this madness Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 11 Administrators Share Posted November 11 Provide the log then please - the latter I believe is a browser or perhaps a resolution thing - try an incognito window or reduce the resolution and see if that works Dean.L 1 Link to comment Share on other sites More sharing options...
Dean.L Posted November 11 Share Posted November 11 14 hours ago, Netduma Fraser said: Provide the log then please - the latter I believe is a browser or perhaps a resolution thing - try an incognito window or reduce the resolution and see if that works LOG Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 11 Administrators Share Posted November 11 That looks all fine, I'll bump Alex Dean.L 1 Link to comment Share on other sites More sharing options...
Dean.L Posted November 13 Share Posted November 13 On 11/11/2024 at 10:09 PM, Netduma Fraser said: That looks all fine, I'll bump Alex any news ?? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 14 Administrators Share Posted November 14 He thinks it could actually be because you're not on the beta so could you go ahead and upgrade to that and see if it appears please? Link to comment Share on other sites More sharing options...
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