Nelsitin Posted October 30 Share Posted October 30 (edited) I just bought the R3 alive in Texas USA, I have 1 gb fiber optics, my isp router is nokia beacon 6, when I try to set up the R3 directly to the modem of my isp does not detect the internet, I checked on my isp router and I think it uses wan connection by dhcp. Edited October 31 by Nelsitin English translation. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 31 Administrators Share Posted October 31 Have you accessed the R3 interface and completed the setup wizard? You will need to do this before you get internet Link to comment Share on other sites More sharing options...
Nelsitin Posted October 31 Author Share Posted October 31 Hello thanks for responding, if I accessed from the browser to the interface and from the beginning it tells me no internet is detected, I also tried it from the phone app, however I connected it to the router of my isp company and if it worked and I could configure it, but the idea is to have the r3 directly to the ONT Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 31 Administrators Share Posted October 31 Just to clarify, how do you have the R3 connected to an internet source exactly? Can you provide a picture? Link to comment Share on other sites More sharing options...
Nelsitin Posted October 31 Author Share Posted October 31 2 minutes ago, Netduma Fraser said: Solo para aclarar, ¿cómo se conecta exactamente el R3 a una fuente de Internet? ¿Puedes proporcionar una imagen? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 31 Administrators Share Posted October 31 Okay so Box on wall > Adtran > R3 is that right? If so reboot the Adtran, wait 2 minutes then reboot the R3, wait 4 minutes then access and see if you get internet please. If not continue and finish the setup wizard then do it again Link to comment Share on other sites More sharing options...
Nelsitin Posted October 31 Author Share Posted October 31 29 minutes ago, Netduma Fraser said: Bien, entonces, ¿Box en la pared > Adtran > R3 es correcto? Si es así, reinicie Adtran, espere 2 minutos y luego reinicie R3, espere 4 minutos y luego acceda y vea si tiene Internet, por favor. Si no, continúe y finalice el asistente de configuración; luego, hágalo nuevamente. Somehow it was solved, after several reboots of the Adtran box and the R3 and attempts to configure from scratch. I assigned the R3 in MAC address cloning the MAC of the Nokia router that my ISP (fiberfirst) gives me. I think this solved it, but I'm not sure. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 31 Administrators Share Posted October 31 Yes it's quite possible it did solve it - it may have been that you needed to contact them to approve it and changing the MAC bypassed it. Well done and thanks for the update. Nelsitin 1 Link to comment Share on other sites More sharing options...
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