milloandres Posted October 29, 2024 Share Posted October 29, 2024 Hello good morning, I'm testing the XR1000V2 for the EAFC 25 game and I have a problem regarding the information on the LIMA server to which I connect The problem is that first it tells me that it cannot be pinged, "N/C ms" appears and at the bottom "NaNms": Then when I start a game session, an incorrect location appears, since I am 100% sure that I connected to LIMA by manually choosing that server from the game Does anyone else have this problem? Is there a way to solve it? Thank you so much Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 29, 2024 Administrators Share Posted October 29, 2024 Not all servers will be able to be pinged - if you provide the ID of the server from the Geo-Filter we can correct it Link to comment Share on other sites More sharing options...
milloandres Posted October 29, 2024 Author Share Posted October 29, 2024 11 minutes ago, Netduma Fraser said: Not all servers will be able to be pinged - if you provide the ID of the server from the Geo-Filter we can correct it Hello, thanks for replying, the ID is "73604712fd12fb00" That is the ID of the server that it says when I connect to the LIMA server, but the domain it gives does not seem to be LIMA, which is "ec2-96-0-18-18.compute-1.amazonaws.com" I wanted to take this opportunity to ask you why I can't ping all the game servers? and also why can't you know the IP of all the servers? I would like to know it for knowledge, not because it is something absolutely necessary for me. Thank you so much. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 29, 2024 Administrators Share Posted October 29, 2024 Thank you, I'll pass that on. Game servers tend to reject pings, I don't know the specific reason why. In terms of the IP its because you could also see peoples IP addresses and that could be used maliciously. Link to comment Share on other sites More sharing options...
milloandres Posted October 29, 2024 Author Share Posted October 29, 2024 34 minutes ago, Netduma Fraser said: Thank you, I'll pass that on. Game servers tend to reject pings, I don't know the specific reason why. In terms of the IP its because you could also see peoples IP addresses and that could be used maliciously. Now thinking a little about solving the ping issue for those locations that in the end is the interest of every gamer and ignoring if it is possible but as plan B the AWS server in Lima could be used to analyze the test that turns out to be "us-east -1-lim-1a" By doing a little research I managed to find a page that tests all AWS servers and for Lima I found "https://us-east-1-lim-1a.aws-latency-test.com/" and the ping is the same to which the EAFC25 returns. It could be the closest to being able to measure the ping, of course until it can be done directly. I am very grateful for your answers and management, I know that it will be very helpful for all those interested in Latin America, to learn about the behavior of the network, DumaOs and its functionalities because I came here looking for these types of answers. Great regards Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 29, 2024 Administrators Share Posted October 29, 2024 We do actually utilize something like this for Ping Heatmap but it's likely we'll need to update the heatmap with a new server, thanks for letting us know! milloandres 1 Link to comment Share on other sites More sharing options...
milloandres Posted November 1, 2024 Author Share Posted November 1, 2024 On 10/29/2024 at 2:52 PM, Netduma Fraser said: We do actually utilize something like this for Ping Heatmap but it's likely we'll need to update the heatmap with a new server, thanks for letting us know! Hello, sorry for the question, to see what you updated, do I have to do something on the router or is this done automatically? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 1, 2024 Administrators Share Posted November 1, 2024 It will be pushed automatically when done, it being in the wrong location won't affect you negatively though as you know it's there now. Add it to your allow list so you can always connect to it regardless of your radius milloandres 1 Link to comment Share on other sites More sharing options...
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