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Device Becomes Non Responsive


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Somthing strange is happening with the R3 all of a sudden, it will stop providing internet to all connected devices even via ethernet and you can not even access 192.168.77.1 even via ethernet and the only way to get things working again is to unplug the router and plug it back in. It happened a few days ago at night and I just gave up and went to sleep but it just happened again now, just before noon when nobody is even really using the internet so I am not sure what is going on, I downloaded the logs from the interface so I can share them with an employee privately if it would help to fix this issue.

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I am using the one you told me to use in my last post I think it was 4.0.290. Not much else has changed except a new occupant with an android phone, a windows laptop and an xbox one

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I have managed to upload it now, was not as easy the previous update you asked me to switch to as it failed with gateway timeout after 15 minutes but I tried again in incognito mode and that seemed to work and be back online in 5-10 minutes. Will see if any total connection loss happens in the next week or two or not.

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  • 4 weeks later...
On 10/31/2024 at 3:14 PM, Netduma Fraser said:

Glad you got updated, do keep us posted!

Well everything seemed to be running smoothly, but it just cut out for about a minute just now, so almost a month uninterrupted, I have just downloaded the logs (and it reconnected by itself without having to be manually power cycled) so there is definitely improvement on both fronts there still.

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  • Administrators
56 minutes ago, russellfender1 said:

How can I get access to this?

Added, please let us know if that helps your issue - don't use that firmware though, use the one pinned to the top of the Early Access sub forum

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22 minutes ago, Netduma Fraser said:

Added, please let us know if that helps your issue - don't use that firmware though, use the one pinned to the top of the Early Access sub forum

Thank you, I can’t find said sub forum though 

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