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PlayStation showing inactive in geo-filter. But Xbox works


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My PlayStation is showing inactive in the geo-filter. But when I play on my Xbox everything is fine. Tried restarting everything. Removed playstion device and added again. Not working 

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Never mind. I figured out the problem. For some reason I was connected to the WiFi instead of hardwired to the netduma. That’s my fault. But I do have another question. Why is that I have to keep resetting my internet for the netduma to connect?  It happens everyday.  The start of the day I start up netduma on my laptop and won’t connect. I have to reset my modem and the netduma 

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