Blumio Posted October 21 Share Posted October 21 Hi, with updating to 4.0.290 Alexa and Siri arent play any music fron spotify. I told them which playlist, then it says playing playlist xy from spotify but then the music doesnt start. Connecting my account again doesnt help Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 21 Administrators Share Posted October 21 Do you have this same issue if your phone uses mobile data for example? Link to comment Share on other sites More sharing options...
Blumio Posted October 21 Author Share Posted October 21 What do you mean exactly ? When I want to hear Spotify via smartphone and mobile data ? Thats work fine. I also can stream spotify via bluetooh to alexa (echo big) or to siri (home pod nig). After I write this I above I think my problem was not correct written on my side 😂 with alexa I mesn the echo big and with siri (the homepods from Apple) I use sometimes this and sometimes the other one. But after the update it doesnt play the songs from spotify Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 21 Administrators Share Posted October 21 That's good thanks, could you disable Adblocker on the router and see if it continues please? Link to comment Share on other sites More sharing options...
Blumio Posted October 22 Author Share Posted October 22 Hi @Netduma Fraser, never enable the adblocker on the router Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 22 Administrators Share Posted October 22 It may be enabled by default depending on your choices in the Setup Wizard, I can't recall but if you could just double check please. Otherwise, just to rule out anything not router related, disable Spotify in the skills section on the Alexa app, then enable it again an re-link your account, also do whatever the equivalent would be for Siri then see if it works please. Have you also rebooted the alexa & phone? If it's still not working, on the SmartBOOST page, click the 3 dots top right of the interface > Settings > Toggle enabled off then check again please. Link to comment Share on other sites More sharing options...
Blumio Posted October 23 Author Share Posted October 23 Okay I will do the other points you say again Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 24 Administrators Share Posted October 24 Any luck doing the other points I mentioned? Link to comment Share on other sites More sharing options...
Blumio Posted October 24 Author Share Posted October 24 Will try it tonight. Sorry a lot of work Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 24 Administrators Share Posted October 24 No worries at all, take your time! Link to comment Share on other sites More sharing options...
Blumio Posted October 25 Author Share Posted October 25 @Netduma Fraser it work. I think the reboot of Alexa helps because delete and connect spotify dont work before I wrote here. thanks for support Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 25 Administrators Share Posted October 25 Great to hear that, thanks for the update! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now