Geofilter not working on Call of Duty PC Xbox version.

[Suffy1570]

I have been using Geofilter with the PC Steam version of Call of Duty since it was released and it works well. With the new Call of Duty being on the gamepass I have started playing the Xbox PC version but Geofilter doesnt seem to work at all with this version of the game. I have tried multiple restarts of both the Router and PC aswell as also doing a factory reset of the Router but It still does not work when playing the Xbox PC version but as soon as I start the Steam version it works normally. 

Any help would be greatly appreciated as the new Call of Duty is coming out on Friday and would like to have the Geofilter working so I can play the Xbox PC version and don't have to purchase the Steam version.

 

[Netduma Fraser]

This is something we'll be retesting, in the meantime, in devices if you change the PC to have the device type of a console it should then work again on the Geo-Filter. Make sure to delete the device on the Geo-Filter first, then change the type, then re-add it back to the Geo-Filter.

[Suffy1570]

Thanks for the quick reply Fraser. How do I go about changing the device type? Is it on the EE app?

[Netduma Fraser]

Yes on the app, I believe if you go on the Manage page > WiFi controls and scroll down you'll see the devices section and you should be able to do it if you tap on the device

[Suffy1570]

I tried that earlier, the only thing I seem to be able to do is rename the device by clicking the three dots at the top right. No options to change the device type.

 

 

[Netduma Fraser]

I don't have EE unfortunately so I can't easily check, it might be you're not able to do that. When you go to add a device to the Geo-Filter could you provide a screenshot of all the services you have available to choose from please?

[Suffy1570]

Yes, once choosing device it goes straight to select a game and then enable or disable filtering

[Netduma Fraser]

Is there a Games Console service at all in the list?

[Suffy1570]

Nope. Here is the full list.

[Netduma Fraser]

Okay leave it with me and I'll check in with the team and come back to you.

[iOrcus]

@Netduma Fraser i have a question. im currently on FW v4.0.236 Because everything works better than other FW's. if i do a factory reset will i have to setup all my devices again? or will everything be saved? asking because i dont feel like setting everything up again.

[Netduma Fraser]

12 hours ago, iOrcus said:

@Netduma Fraser i have a question. im currently on FW v4.0.236 Because everything works better than other FW's. if i do a factory reset will i have to setup all my devices again? or will everything be saved? asking because i dont feel like setting everything up again.

A factory reset will revert it to factory default settings so as though you were setting it up again for the first time, the only thing that persists through is the firmware version you're on. 

17 hours ago, Suffy1570 said:

Nope. Here is the full list.

The team have said it should be working without the workaround I mentioned so they'll be testing it and getting a fix out via the cloud as soon as they can.

[iOrcus]

OK thanks

[Suffy1570]

On 10/22/2024 at 3:14 PM, Netduma Fraser said:

A factory reset will revert it to factory default settings so as though you were setting it up again for the first time, the only thing that persists through is the firmware version you're on. 

The team have said it should be working without the workaround I mentioned so they'll be testing it and getting a fix out via the cloud as soon as they can.

Any news on this? Still doesn’t work on game pass version.

[Netduma Fraser]

It will take a little time, they'll be testing BO6 now and then they'll get a total cloud out which should resolve this

[Suffy1570]

Any update on this? Still not working with the Game Pass version.

[Netduma Fraser]

I'm checking with Alex and will let you know, the workaround will still work just as well in the meantime

[Suffy1570]

Ok thanks but the workaround doesn’t work with the EE Wi-Fi enhancer because there is no way of changing the device type.

[Netduma Fraser]

10 minutes ago, Suffy1570 said:

Ok thanks but the workaround doesn’t work with the EE Wi-Fi enhancer because there is no way of changing the device type.

Oh yes sorry, my mistake, I'll come back to you when I know more

[Suffy1570]

Update. After yesterday’s update to Call of Duty the Geo-Filter has now started working with the Game Pass Version.

[Netduma Fraser]

41 minutes ago, Suffy1570 said:

Update. After yesterday’s update to Call of Duty the Geo-Filter has now started working with the Game Pass Version.

Great to hear, thanks for the update!

[Anto_2000]

I have a XR1000 and i used geofilter on ps5 with no problem, but now i'm on PC and get filter doesn't working with bo6 game pass. On Router I set pc as a pc and on geofilter I selected Call of Duty so I don't understand why it's not working. Any tips?

 

[Netduma Fraser]

19 minutes ago, Anto_2000 said:

I have a XR1000 and i used geofilter on ps5 with no problem, but now i'm on PC and get filter doesn't working with bo6 game pass. On Router I set pc as a pc and on geofilter I selected Call of Duty so I don't understand why it's not working. Any tips?

 

Do this:

1. Quit the application/game/client completely
2. Remove device from the Geo-Filter
3. Give PC PlayStation Device Type in the Device Manager
4. Resync from the Geo-Filter Map menu
5. Re-add the device to the Geo-Filter
6. Set up the Geo-Filter how you like
7. Wait 2 minutes
8. Boot up application/game/client