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WIFI is terrible on duma R3. Any suggestions? Will mesh system make it better?


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So on the gaming side the Duma does its job well enough at least for warzone im happy. Geofilter works. 

Im hardwired in to PC. Everything is lightning fast. 

Im not using my Eero Mesh system (came with 2 of these pictured below) that came with my Eastlink (isp) router/modem. I have 1 gig internet so its fast. Before the duma we had amazing wifi 6 coverage. Everything worked flawlessly. On our phones webpages loaded quickly while on wifi. We had a mesh upstairs and a mesh downstairs. 

Ever since getting the duma. I have games on my phone like clash of clans or when surfing internet whenever im on duma wifi its like they hit a brick wall..will not connect, will not load, Wifi cuts out, drops connections. Doesnt matter if im right beside the router. Me and the whole family have to use our data on our phones cuz the wifi is so terrible. No exaggeration its so bad my wife and kids  keep asking me why we have to use the DUMA router. And if it wasnt for me using it for warzone, we would of got rid of it by now. 

I have current firmware. Have tried with ad blocker on and off. Have tried resetting. Rebooting.  Resyncing. No change. 

And like I said. Doesnt matter if im 30 feet away or 2 feet away the wifi terrible everywhere  

Is this just the flaw in the Duma system itself. Or can it be made better with a mesh system? Or allocated resources or soemthing. 

Can i use my eero mesh system with the duma? I tried sort of but it didnt work but i have had it hooked up wrong or it seems like i can only choose one or the other. 

Anyways Heres pics of everything.  

Thanks

Mike

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You'd have to consult the eero manual about how to use it behind a router, we don't have specific support for mesh but I believe some people have used it.

For WiFi try this:

  • Split the bands, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds, 2.4GHz for stability
  • Use a WiFi analyzer to find the least congested channel and change to that
  • Experiment with the widths to see what gives better results
  • Ensure it's in an elevated position - not on a metal surface
  • Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible
  • Set the antennae to this position _ | | _
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22 hours ago, Netduma Fraser said:

You'd have to consult the eero manual about how to use it behind a router, we don't have specific support for mesh but I believe some people have used it.

For WiFi try this:

  • Split the bands, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds, 2.4GHz for stability
  • Use a WiFi analyzer to find the least congested channel and change to that
  • Experiment with the widths to see what gives better results
  • Ensure it's in an elevated position - not on a metal surface
  • Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible
  • Set the antennae to this position _ | | _

Ok. Tried the easiest thing first, found a video for Eero being put into bridge mode with the Duma as prime router so will see how this goes for the next couple days.👍

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23 hours ago, Netduma Fraser said:

You'd have to consult the eero manual about how to use it behind a router, we don't have specific support for mesh but I believe some people have used it.

For WiFi try this:

  • Split the bands, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds, 2.4GHz for stability
  • Use a WiFi analyzer to find the least congested channel and change to that
  • Experiment with the widths to see what gives better results
  • Ensure it's in an elevated position - not on a metal surface
  • Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible
  • Set the antennae to this position _ | | _

Ok that didnt work. Says its in bridge mode on the eero app after resetting everything the eero mesh blocks are showing red light instead of white. 

Cant figure out how to set it up in double nat mode. 

 

I have internet cable into hitron modem, 2.5 ghz into duma, then had the ethernet cable into duma 1 port and 1 ghz port on the eero mesh block. 

That didnt work. 

You talk about splitting channels. Where do i go to do that? 

 

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22 hours ago, Netduma Fraser said:

Did you follow this guide? https://support.eero.com/hc/en-us/articles/207621056-How-do-I-set-up-my-eero-if-I-want-to-keep-my-existing-router

Settings > WiFi > Advanced > Split WiFi Bands

I did but i dont have an eero gateway like the guide suggests. I just have the hitron modem then 2 of the eero mesh blocks. So even tho i turned the eero app into bridged mode like it suggests thats as far as that goes. My isp gave me the eero blocks and the hitron modem

 

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