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Posted

Hello, every day at 20:15 UTC my router loses connection to the Internet, I have already upgraded to version 4.0.290 but it did not help.

  • Administrators
Posted

In Settings > DHCP > Add Rules > Select Device > Save. Do that for each device. Then in DHCP > Advanced change the lease time to 10000, save, reboot the router from the interface and see if it happens again please.

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Posted

Is it regaining the internet within 5 minutes if you don't do anything? If so that's fine - it doesn't mean the firmware isn't working, it's actually the opposite and we make that better

Posted
On 10/13/2024 at 4:12 AM, Netduma Fraser said:

Is it regaining the internet within 5 minutes if you don't do anything? If so that's fine - it doesn't mean the firmware isn't working, it's actually the opposite and we make that better

Yes, that's right, the connection is restored quite quickly.  

If I understand correctly, then my problem is related to clearing the cache, can I reschedule clearing the cache for another time?

image.png.3eb30f95a2915433e62fce27d8d0b4bf.png

Posted
On 10/16/2024 at 4:21 AM, Netduma Fraser said:

No it's not to do with the cache but we know what it is, we'll get that sorted

Good afternoon, tell me, when will the fix be approximately?

  • Administrators
Posted

We're giving the firmware more time so we can be sure it is the cause and then we'll get it in a version, we don't give out ETAs on firmware though

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