C4loz Posted January 25 Share Posted January 25 Hi,I have a problem with bufferbloat and general slowdown after about three days with the 2.90 software. I purchased the router about a week ago, could you kindly give me access to the .285 firmware and the .291 firmware to see if I can solve the problem with one of the two, let me start by saying that I use it in ppoe with a Tim Italy connection, thank you very much. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 25 Administrators Share Posted January 25 45 minutes ago, C4loz said: Hi,I have a problem with bufferbloat and general slowdown after about three days with the 2.90 software. I purchased the router about a week ago, could you kindly give me access to the .285 firmware and the .291 firmware to see if I can solve the problem with one of the two, let me start by saying that I use it in ppoe with a Tim Italy connection, thank you very much. Added, let us know how you get on with those issues on the new update Link to comment Share on other sites More sharing options...
extremeborg Posted February 6 Author Share Posted February 6 Does new firmware fix my problem? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 7 Administrators Share Posted February 7 17 hours ago, extremeborg said: Does new firmware fix my problem? It is better for disconnects so I would suggest trying it and let us know how you get on Link to comment Share on other sites More sharing options...
extremeborg Posted February 8 Author Share Posted February 8 Tried, and same.. 6months has passed, can u give me normal answer will it ever be repaired? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 8 Administrators Share Posted February 8 7 hours ago, extremeborg said: Tried, and same.. 6months has passed, can u give me normal answer will it ever be repaired? Did you factory reset after upgrading? You seem to be the online person having the issue so it's not necessarily an easy thing to determine the cause, if after a factory reset it continues please grab the logs again when it happens, there may be some new information Link to comment Share on other sites More sharing options...
extremeborg Posted February 9 Author Share Posted February 9 I reseted, i did everything, here are the logs, after it went down. At 01:56 net went down… R3_2025-02-09T01:00:53.790Z_logs.txt Link to comment Share on other sites More sharing options...
Itzdannyf Posted February 9 Share Posted February 9 2 minutes ago, extremeborg said: I reseted, i did everything, here are the logs, after it went down. At 01:56 net went down… R3_2025-02-09T01:00:53.790Z_logs.txt 77.75 kB · 0 downloads yea i seem to be having a sim issue just my wifi works completely fine while my ethernet doesn't work at all lol Link to comment Share on other sites More sharing options...
extremeborg Posted February 9 Author Share Posted February 9 I only lose ppoe connection after rxcatly 24hrs, and i reset and it works another 24hrs, if they make auto reset every 24hrs it would be great… Link to comment Share on other sites More sharing options...
Itzdannyf Posted February 9 Share Posted February 9 3 minutes ago, extremeborg said: I only lose ppoe connection after rxcatly 24hrs, and i reset and it works another 24hrs, if they make auto reset every 24hrs it would be great… yea im at the point to were i factory reset my router modum all of it and only can get wifi connection and not ethernet ik its prob something settings related but ive tried all my options atp Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 9 Administrators Share Posted February 9 7 hours ago, extremeborg said: I reseted, i did everything, here are the logs, after it went down. At 01:56 net went down… R3_2025-02-09T01:00:53.790Z_logs.txt 77.75 kB · 0 downloads That time isn't included in the logs, did you reboot before getting the logs? Get the logs immediately before rebooting 7 hours ago, Itzdannyf said: yea im at the point to were i factory reset my router modum all of it and only can get wifi connection and not ethernet ik its prob something settings related but ive tried all my options atp You have a different issue, I've replied to your topic Link to comment Share on other sites More sharing options...
extremeborg Posted February 9 Author Share Posted February 9 I took logs, then reboot,… Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 9 Administrators Share Posted February 9 Next time it happens could you copy/paste the logs - double check that it's covering the time frame the issue happened, it may be the download button isn't catching it all Link to comment Share on other sites More sharing options...
extremeborg Posted February 13 Author Share Posted February 13 So logs cant get them, cause they are refreshing all the time and only show last 2 minutes. When net got disconnected, i saw in logs warning, time bla bla bla backwards.. multiple warnings i save logs like this cause i cant catch right timing to copy them directly.. and picture of logs after i reseted router.. R3_2025-02-13T11:09:23.983Z_logs.txt Link to comment Share on other sites More sharing options...
extremeborg Posted February 13 Author Share Posted February 13 My net works when i shot this pictures.. Link to comment Share on other sites More sharing options...
extremeborg Posted February 13 Author Share Posted February 13 Net went down around 12:06-12:07.. Link to comment Share on other sites More sharing options...
extremeborg Posted February 13 Author Share Posted February 13 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 13 Administrators Share Posted February 13 That won't be the cause but thank you. This shouldn't be the cause either but could you disable telemetry in Troubleshooting please and see if it continues? The team are actively looking into the issue, if they need extra information I'll let you know. Link to comment Share on other sites More sharing options...
Alfonso16 Posted February 15 Share Posted February 15 I also have the same problem I lose the connection in ppoe mode after the new update R3_2025-02-15T02:15:59.614Z_logs.txt Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 15 Administrators Share Posted February 15 6 hours ago, Alfonso16 said: I also have the same problem I lose the connection in ppoe mode after the new update R3_2025-02-15T02:15:59.614Z_logs.txt 80.15 kB · 0 downloads Could you enable IPv6 in WAN Settings please? Someone yesterday said that resolved it for them Link to comment Share on other sites More sharing options...
Alfonso16 Posted February 15 Share Posted February 15 ok provo e ti aggiorno se dovesse cadere di nuova la connessione Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Alfonso16 Posted Thursday at 02:42 PM Share Posted Thursday at 02:42 PM lo ha fatto di nuovo è caduta la connessione stavolta dopo giorni Link to comment Share on other sites More sharing options...
Alfonso16 Posted Thursday at 02:43 PM Share Posted Thursday at 02:43 PM R3_2025-02-20T14_43_22.503Z_logs.txt Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted Thursday at 04:40 PM Administrators Share Posted Thursday at 04:40 PM 1 hour ago, Alfonso16 said: lo ha fatto di nuovo è caduta la connessione stavolta dopo giorni Thanks for trying, the team will continue to look into it Link to comment Share on other sites More sharing options...
Alfonso16 Posted yesterday at 05:40 AM Share Posted yesterday at 05:40 AM R3_2025-02-21T05_36_13.702Z_logs.txtecco cosa scritto quando si disconnette come risolvo?? mettendo un router in cascata?? Link to comment Share on other sites More sharing options...
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