Another noob question [hard reset]

[ZanVog]

When we say hard reset to the R3, we mean the factory reset from the small button behind the router and not from the netduma os-> troubleshooter->factory reset? Am I correct, I said noob question 😀.

I think I have done 2 wrong things to the router and it's like after factory reset the problems is not leaving.

 

1) I downgraded from some newest firmware to the factory suggest (I don't remember the version)

2) in the smartboost section I add all the options to top  and I just play with the numbers, ex. Gaming 1000, texting 10, streaming 10 & nothing to background.

Today I use the latest firmware and all the new features works like it should.

The weird thing starts that if I want to add manual priority from "favorites" the apply doesn't work and I have to push back from the browser. Also if I spam the refresh button from the browser in the smartboost page(chrome with cleaned cashe) after some refreshes the smartboost adds some default different options that I had. Ex. Video 1st gaming 2nd streaming 3rd 

 

And all that starts when I have done the downgrade and full smartboost options.

 

That's why I ask if there is another hard reset option that I don't know. 

 

Sorry for the long message, I hope I expressed correct what is my prob, sorry for my bad English, is not my first language 😀.

[Netduma Fraser]

That would be considered a hard reset yes - you need to hold that button for 30 seconds though and then release - are you doing this? If not, it will just reboot the router so it may appear to reset but isn't. Try that then let us know if it works as expected afterwards.