R3 Speed Drop

[Ragnarok96]

Hi, had noticed Nvidia driver update was downloading very slowly at 2.3 mega bytes per second so went to fast.com and it only got 12Mbps showing as the result for DL and even worse for upload, this seemed very strange so I clicked reboot in the admin menu of the router and now it it back up to 900Mbps, I have no idea what caused this or how I can prevent it in future.

 

Edit: to preface, we have a landline from ISP but it now uses a digital line through the fibre ONT so I have to keep the ISP router as the first device connected to the ONT as it has the DECT station for the cordless phones built into it but the line speed to the ISP modem is always matching what is being paid for but some reason this stopped getting conveyed to the R3 or the R3 wasnt conveying it to the connected devices, one or the other.

[Netduma Fraser]

Are you on the latest firmware version (.290 which was in Early Access but we've just released publicly) as we did improve upon this in that version

[Ragnarok96]

I did look yesterday to see if there was a new release firmware but seen it was still the latest stable one on the router already, will try that later tonight when I get home from work and hopefully won’t happen again.

 

as it’s published I assume the check for update button inside the router management page would find this as update to install automatically ?

[Netduma Fraser]

32 minutes ago, Ragnarok96 said:

I did look yesterday to see if there was a new release firmware but seen it was still the latest stable one on the router already, will try that later tonight when I get home from work and hopefully won’t happen again.

 

as it’s published I assume the check for update button inside the router management page would find this as update to install automatically ?

It will find it yes, it may not immediately show on there - it doesn't have an immediate rollout, it'll be staggered, if not you can just install manually